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Analyst, Client Technologies

Danaher

Analyst, Client Technologies

Danaher

Redruth, United Kingdom

·

On-site

·

Full-time

·

2w ago

Required skills

Project Management

Customer Service

Bring more to life.

Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology?

At Pall Corporation, one of Danaher’s 15+ operating companies, our work saves lives—and we’re all united by a shared commitment to innovate for tangible impact.

You’ll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher’s system of continuous improvement, you help turn ideas into impact – innovating at the speed of life.

As a global leader in high-tech filtration, separation, and purification, Pall Corporation thrives on helping our customers solve their toughest challenges. Our products serve diverse, global customer needs across a wide range of applications to advance health, safety and environmentally responsible technologies. From airplane engines to hydraulic systems, scotch to smartphones, OLED screens to paper—everyday Pall is there, helping protect critical operating assets, improve product quality, minimize emissions and waste, and safeguard health. For the exponentially curious, Pall is a place where you can thrive and amplify your impact on the world. Find what drives you on a team with a more than 75-year history of discovery, determination, and innovation.

Learn about the Danaher Business System which makes everything possible.

In this role you will have the opportunity to:

  • Manage service desk incidents and requests with a focus on providing a seamless associate experience
  • Provision user computing systems and tools to ensure associates have the best resources available
  • Maintain IT systems and facilities to support operational efficiency and effectiveness
  • Collaborate with global, diverse IT teams to deliver comprehensive support
  • Focus on complex incident and request management, ensuring timely and effective resolution

The essential requirements of the job include:

  • Experience in OS (Client and Server), O365 applications, network, and server infrastructure and technologies
  • Experience in Tier-1 & 2 service desk support and PC support with a strong customer service orientation
  • Ability to focus on incident, problem, and request management
  • Basic project management skills.
  • Experience participating in IT and business-related projects

It would be a plus if you also have:

  • Passion for problem-solving and customer service
  • Team-oriented mindset with an openness to constructive feedback
  • Eagerness to learn new technologies and systems
  • ITIL and/or MCSA certification

Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.

For more information, visit www.danaher.com.

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About Danaher

Danaher

Danaher

Public

Danaher Corporation is an American healthcare company headquartered in Washington, D.C.. It develops products used for advances in biotechnology, life sciences, and diagnostics.

10,001+

Employees

Washington

Headquarters

$160B

Valuation

Reviews

3.0

10 reviews

Work-life balance

2.0

Compensation

3.2

Culture

2.3

Career

2.8

Management

1.8

25%

Recommend to a friend

Pros

Good benefits and 401K match

Cross functional collaboration opportunities

Learning and development programs

Cons

High turnover and frequent layoffs

Poor leadership and management decisions

Below average pay for industry

Salary Ranges

21 data points

Junior/L3

Senior/L5

Junior/L3 · BI Developer

1 reports

$166,129

total per year

Base

$127,793

Stock

-

Bonus

-

$166,129

$166,129

Interview experience

1 interviews

Difficulty

1.0

/ 5

Duration

14-28 weeks

Experience

Positive 0%

Neutral 0%

Negative 100%

Interview process

1

Application Review

2

HR Screen

3

Hiring Manager Interview

4

Skills Assessment

5

Final Interview

6

Offer

Common questions

Administrative Skills

Behavioral/STAR

Past Experience

Software Proficiency

Time Management