Key Responsibilities

• Manage the end‑to‑end order process, including order entry, order confirmation, changes, and tracking

• Serve as the primary point of contact for customers regarding orders, delivery status, pricing, and order‑related inquiries

• Effectively manage and align customer expectations and sales expectations, ensuring transparency on lead times, availability, and potential risks

• Coordinate closely with Sales, Supply Chain, Logistics, Finance, and Planning teams to resolve order issues and support customer needs

• Proactively identify potential delays or issues and communicate timely updates and solutions to customers and internal stakeholders

• Lead regular forecast review meetings by sharing order status, customer expectations, and risk assessments

• Maintain accurate and up‑to‑date order and customer records in ERP / CRM systems

• Monitor order status and key milestones to ensure timely fulfillment and invoice readiness

• Support continuous improvement initiatives related to order management processes and customer experience

• Ensure compliance with company policies, procedures, and internal controls

Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.

For more information, visit www.danaher.com.