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Senior Service Advocate

CVS Health

Senior Service Advocate

CVS Health

Work at Home, Arizona, United States

·

On-site

·

Full-time

·

3w ago

Join our team as a Senior Service Advocate and make a real impact by providing exceptional support and guidance to members. Use your customer service expertise and communication skills to resolve inquiries, educate members, and ensure satisfaction in a dynamic, collaborative environment. Grow your career with CVS Health® and help shape a healthier, more connected community.

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About CVS Health

CVS Health

CVS Health Corporation is an American multinational healthcare company that owns CVS Pharmacy, a retail pharmacy chain; CVS Caremark, a pharmacy benefits manager; and Aetna, a health insurance provider, among many other brands.

10,001+

Employees

Woonsocket

Headquarters

$78B

Valuation

Reviews

3.7

10 reviews

Work-life balance

2.8

Compensation

3.8

Culture

3.9

Career

3.2

Management

2.9

65%

Recommend to a friend

Pros

Good benefits and employee discounts

Supportive and friendly coworkers

Competitive salary and compensation

Cons

Poor or unsupportive management

High workload and stress levels

Long hours during peak/busy seasons

Salary Ranges

1 data points

L2

L3

L4

L5

L6

L2 · Customer Service L2

0 reports

$20,280

total per year

Base

$8,112

Stock

$10,140

Bonus

$2,028

$14,196

$26,364

Interview experience

10 interviews

Difficulty

3.0

/ 5

Duration

14-28 weeks

Interview process

1

Application Review

2

HR Screen

3

Technical Interview

4

Case Study

5

Behavioral Interview

6

Offer

Common questions

Technical Knowledge

Behavioral/STAR

Case Study

Past Experience

Culture Fit