Customer Service Officer

Job Title

Customer Service Officer:

Job Description Summary Job Description

Job Description:

This role is responsible for providing top quality customer service, acting as a one-stop service across our entire product/service range.

About the Role:

• Professionally manage incoming and outgoing calls by providing accurate and consistent information.
• Ability to communicate clearly and manage customers' feedback.
• Organized and able to multi-task in fast paced environment.
• Maintain good service delivery.
• Perform administrative tasks assigned.
• Any other ad-hoc duties as assigned.

About the Work Week:

• 5 days work week, includes weekend
• Up to 44 hours per week
• 8-hour rotation shifts (with night shift allowance)

About You:

• Preferably O' levels and above
• Prior experience in Contact Centre environment will be an advantage
• Ability to operate in a fast-paced environment

INCO: “Cushman & Wakefield”