Job Title

HVAC Technician

Job Description Summary Job Description

HVAC Technician Overview of Business Unit

The HVAC team delivers reactive, project and planned maintenance services nationwide to Cushman & Wakefield’s nationwide and regional client base.

Job Purpose

Complete HVAC tasks as required.

Key Accountabilities

• Complete HVAC tasks as required

• Identify opportunities for new work and escalate to client and/or manager

• Complete relevant documentation for client invoicing

• Adhere to HSSEQ policies, procedures and legislative requirements

• Any other duties as required by your manager

Key Measures of Performance

• All works completed within timeframes to standard required

• Logon and logoff KPI achievement

• Completed works accurately recorded and send to admin team for invoicing within stipulated time frames.

• Future work identified and escalated to client and/or manager

• Internal and external customer satisfaction

Position Dimensions

Ensuring the HVAC division achieves revenue and margin targets.

KEY RELATIONSHIPS (INTERNAL/EXTERNAL)Internal

• Trade/Branch Manager

• Trade Supervisor

• Allocator / Branch Administrator

• CSX team

• HSSEQ team

External

• Clients

• Suppliers

• Contractors and Sub-contractors

BACKGROUND AND EXPERIENCE

Trade qualified, ideally with two year’s commercial maintenance experience

QUALIFICATIONS & TECHNICAL SKILLS

• Qualified and experienced HVAC Technician

• Site Safe, Working at Heights, Elevated Work Platforms beneficial

• Commercial maintenance experience

• Computer skills – word, excel, webmail and use of Smartphones/tablets

PERSONAL CHARACTERISTICS

• Good English spoken and written communication skills

• Ability to meet deadlines

• Customer focused

INCO: “Cushman & Wakefield”