Job Title

Occupancy Planner

Job Description Summary

The Space and Occupancy Manager is responsible for the execution and delivery of space planning, occupancy management, and workplace data integrity across the portfolio. This role is focused on operational excellence, ensuring accurate space data, efficient seat utilization, and seamless coordination of moves, adds, and changes (MAC).
This position partners closely with client stakeholders, while the primary client relationship ownership remains outside of this role. The focus is on consistent execution, data-driven decision making, and delivery against established space and occupancy strategies.

The Space and Occupancy Manager will lead a small team and have 2 direct reports supporting day-to-day operations.

Job Description:

Key Responsibilities

Space Planning & Occupancy Execution

• Execute space planning activities including block planning, seat assignments, and neighborhood alignment
• Maintain and manage occupancy plans in alignment with workplace standards and business requirements
• Support short- and long-term space optimization efforts across the portfolio
• Ensure adherence to space policies including assigned vs. unassigned seating guidelines

Move Management (MAC)

• Oversee and coordinate moves, adds, and changes across sites
• Ensure moves are executed efficiently with minimal disruption to business operations
• Partner with Facilities, IT, and Project Management teams to ensure seamless delivery of move activities
• Track and report on move activity, trends, and volume

Data Integrity & Systems Management

• Maintain accurate space and occupancy data within systems such as Serraview or equivalent platforms
• Conduct regular audits to validate occupancy, seat assignments, and space utilization
• Ensure data alignment across systems including badging, HR data, and ticketing platforms
• Support reporting needs through accurate data management and governance

Reporting & Analytics

• Produce regular reporting on occupancy, utilization, vacancy, and capacity metrics
• Identify trends and provide insights to support portfolio decision-making
• Support scenario planning and test fits through data-driven analysis
• Contribute to KPI tracking and performance reporting

Process & Operational Excellence

• Establish and maintain standardized processes for space and occupancy management
• Drive consistency across sites and regions where applicable
• Identify opportunities to improve efficiency, automation, and service delivery
• Ensure compliance with internal procedures and client standards

Team Leadership

• Directly manage and develop 2 team members supporting space and occupancy operations
• Provide day-to-day guidance, prioritization, and performance management
• Foster a high-performing, detail-oriented team focused on execution and accountability

Key Interfaces

• Facilities Management
• Project Management / Design & Construction
• IT and AV teams
• Business Operations / Reporting teams
• Client stakeholders (in a support and execution capacity)

Qualifications

• 5+ years of experience in space planning, occupancy management, or corporate real estate
• Experience with space management tools (e.g., Serraview, Archibus, or similar)
• Strong understanding of workplace strategies and occupancy planning principles
• High attention to detail with strong data management capabilities
• Ability to manage multiple priorities in a fast-paced environment
• Experience leading small teams preferred

Cushman & Wakefield also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health, vision, and dental insurance, flexible spending accounts, health savings accounts, retirement savings plans, life, and disability insurance programs, and paid and unpaid time away from work. In addition to a comprehensive benefits package, Cushman and Wakefield provide eligible employees with competitive pay, which may vary depending on eligibility factors such as geographic location, date of hire, total hours worked, job type, business line, and applicability of collective bargaining agreements.

The compensation that will be offered to the successful candidate will depend on factors such as whether the position is covered by a collective bargaining agreement, the geographic area in which the work will be performed, market pay rates in that area, and the candidate’s experience and qualifications.

The company will not pay less than minimum wage for this role.

The compensation for the position is: $ 110,500.00 - $130,000.00

Cushman & Wakefield is an Equal Opportunity employer to all protected groups, including protected veterans and individuals with disabilities. Discrimination of any type will not be tolerated.

In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at 1-888-365-5406 or email Accommodations@cushwake.com. Please refer to the job title and job location when you contact us.

INCO: “Cushman & Wakefield”