Sr. Security Advisor, Falcon Complete - MSP/MSSP (Remote) at CrowdStrike

As a global leader in cybersecurity, Crowd Strike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn’t changed — we’re here to stop breaches, and we’ve redefined modern security with the world’s most advanced AI-native platform. Our customers span all industries, and they count on Crowd Strike to keep their businesses running, their communities safe and their lives moving forward. We’re also a mission-driven company. We cultivate a culture that gives every Crowd Striker both the flexibility and autonomy to own their careers. We’re always looking to add talented Crowd Strikers to the team who have limitless passion, a relentless focus on innovation and a fanatical commitment to our customers, our community and each other. Ready to join a mission that matters? The future of cybersecurity starts with you.

About the Role:

The Falcon Complete Security Advisor is focused on the overall health and security posture of Falcon Complete Partners. The Falcon Complete Security Advisor will work with a group of Partners and will focus on delivering demonstrable value to assigned Partners. The ideal candidate will demonstrate high competency in technical, security, and Partner management skills aimed at guiding Partners towards a successful and secure experience with Falcon Complete. The Falcon Complete Security Advisor will collaborate with internal teams to ensure a successful Partner journey and to help address any and all issues that may threaten the Partners security and Falcon Complete’s ability to stop breaches.

What You'll Do:

• Responsible for assigned Partners.

• Assess Partners Falcon Complete environment and ensure alignment with Falcon Complete standards.

• Meets with the Partner on established cadence to review opportunities for improvement, and recommendations that align to improved security.

• Creates recommendations for components of Crowd Strike products that may lead to improved security posture.

• Coordinates technical resources as needed to ensure timely resolution to technical issues.

• Contact Partner directly upon identification of misalignment with Falcon Complete standards.

• Documents, updates, and resolves all Partner related issues in accordance with established procedures and SLAs.

• Partners with internal teams to ensure Partner satisfaction.

• Provides guidance and partners with other team members to ensure customer satisfaction.

• Establishes a ‘go-to-green’ plan for Partners drifting from a successful and secure experience.

• Creates and delivers content to a Partner.

• Serves in committees or focus groups designed to improve processes and procedures.

• Trains and coaches new Partners of Falcon Complete on standards and best practices.

What You'll Need:

• 7+ years in Cybersecurity focused role.

• 5+ years of experience as a security advisor or consultant.

• Experience working with large, complex, and high skilled clients and MSP/MSSP’s

• Excellent customer-facing communication skills including verbal and written.

• Experience delivering presentations to large audiences (i.e. webinars).

• Partner with Crowd Strike teams to troubleshoot and resolve customer issues.

• Ability to travel to visit Partners onsite or at events.

• Adept in Windows, Linux, and MAC operating systems.

• Experience and demonstrated knowledge of threat detection and incident response.

• Knowledge of the following frameworks: ISO 27001/2, NIST Cyber Security Framework, CIS Critical Security, PCI DSS, Cloud Controls Matrix and MITRE Att&ck.

• Bachelor's degree in Technology and/or Cybersecurity or equivalent experience.

Preferences:

• Experience as a leader in Incident Management and CSIRT operation.

• Experience with customer Change Management.

• Audit, Logging, and Monitoring Controls (SIEM, UEBA, MDR/XDR).

• Experience with Crowdstrike and other NGAV solutions

• Experience with Service Integration with API’s

• Experience SIEM Integration

• Experience with Identity Threat Protection

This role may require the candidate to periodically undergo and pass alcohol and/or drug test(s) during the course of employment.

Benefits of Working at Crowd Strike:

• Market leader in compensation and equity awards

• Comprehensive physical and mental wellness programs

• Competitive vacation and holidays for recharge

• Paid parental and adoption leaves

• Professional development opportunities for all employees regardless of level or role

• Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections

• Vibrant office culture with world class amenities

• Great Place to Work Certified™ across the globe

Crowd Strike is proud to be an equal opportunity employer. We are committed to fostering a culture of belonging where everyone is valued for who they are and empowered to succeed. We support veterans and individuals with disabilities through our affirmative action program.

Crowd Strike is committed to providing equal employment opportunity for all employees and applicants for employment. The Company does not discriminate in employment opportunities or practices on the basis of race, color, creed, ethnicity, religion, sex (including pregnancy or pregnancy-related medical conditions), sexual orientation, gender identity, marital or family status, veteran status, age, national origin, ancestry, physical disability (including HIV and AIDS), mental disability, medical condition, genetic information, membership or activity in a local human rights commission, status with regard to public assistance, or any other characteristic protected by law. We base all employment decisions--including recruitment, selection, training, compensation, benefits, discipline, promotions, transfers, lay-offs, return from lay-off, terminations and social/recreational programs--on valid job requirements.

If you need assistance accessing or reviewing the information on this website or need help submitting an application for employment or requesting an accommodation, please contact us at recruiting@crowdstrike.com for further assistance.

Find out more about your rights as an applicant.

Crowd Strike participates in the E-Verify program.

Notice of E-Verify Participation

Right to Work

Crowd Strike, Inc. is committed to fair and equitable compensation practices. Placement within the pay range is dependent on a variety of factors including, but not limited to, relevant work experience, skills, certifications, job level, supervisory status, and location. The base salary range for this position for all U.S. candidates is $125,000 - $180,000 per year, with eligibility for bonuses, equity grants and a comprehensive benefits package that includes health insurance, 401k and paid time off.

For detailed information about the U.S. benefits package, please click here.

Expected Close Date of Job Posting is:07-01-2026