Director of Professional Services, Latin America

About Crowd Strike

As a global leader in cybersecurity, Crowd Strike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn't changed — we're here to stop breaches, and we've redefined modern security with the world's most advanced AI-native platform. Our customers span all industries, and they count on Crowd Strike to keep their businesses running, their communities safe and their lives moving forward. We're also a mission-driven company. We cultivate a culture that gives every Crowd Striker both the flexibility and autonomy to own their careers. We're always looking to add talented Crowd Strikers to the team who have limitless passion, a relentless focus on innovation and a fanatical commitment to our customers, our community and each other. Ready to join a mission that matters? The future of cybersecurity starts with you.

About the Role

Crowd Strike is looking for a highly motivated, self-driven Director of Professional Services for Latin America, dedicated to making a difference in global security by protecting organizations against the most advanced attackers in the world. Our Crowd Strike Services team offers opportunities to lead and scale regional operations while delivering critical security services to organizations across Latin America. This strategic leadership role will be instrumental in expanding our Latin American presence and delivering world-class professional services to our growing customer base. This position is based remotely in Mexico or Brazil.

Are You a Director of Professional Services Candidate?

• Are you a strategic leader with experience across LATAM markets?
• Are you passionate about developing new service offerings and driving revenue growth?
• Can you effectively partner with cross-functional teams to achieve strategic objectives?
• Do you thrive overseeing incident response, consulting, and technology implementation projects?
• Can you build and maintain strong relationships with Law Firms or Insurance partners?
• Can you adapt global go-to-market strategies to the Latin American region?
• Do you have experience leading complex technical teams across multiple countries?
• Can you build and execute compelling business cases for regional investment?
• Do you excel at creating high-performing teams focused on continuous improvement?
• Are you experienced in overseeing teams that perform incident response, cybersecurity consulting, or technical product/platform implementations?

What You'll Do

• Lead and scale Professional Services operations across LATAM
• Execute strategic revenue growth plans aligned with regional market opportunities
• Build and maintain strategic partnerships with Law Firms and Insurance providers, regulators, policy institutions and other industry stakeholders/constituents influencing cyber security technologies, requirements and strategies
• Launch service offerings tailored to LATAM market needs
• Lead multiple teams of technical professionals across incident response, consulting, and implementation services
• Own and manage Partner delivery services relationships for incident response, consulting, and implementation services
• Drive thought leadership initiatives through public speaking and industry engagement
• Create and maintain a culture of excellence, professional development, and continuous improvement
• Develop and execute business cases for regional investment and expansion
• Oversee delivery quality and customer satisfaction across all service offerings

What You'll Need

• Experience leading revenue growth for professional services organizations in LATAM
• Proven track record of building and scaling technical teams across multiple countries
• Strong understanding of LATAM market dynamics and business practices
• Demonstrated success in developing and maintaining partnerships
• Experience overseeing incident response, consulting, or technology implementation projects
• Track record of successful business case development and execution
• Strong public speaking and thought leadership capabilities
• Ability to build and maintain cross-functional relationships
• Strong business acumen and financial management skills
• Excellent communication skills in English and either Spanish or Portuguese
• Ability to travel locally in region as well as internationally (e.g. to the United States)

Benefits of Working at Crowd Strike

• Market leader in compensation and equity awards
• Comprehensive physical and mental wellness programs
• Competitive vacation and holidays for recharge
• Paid parental and adoption leaves
• Professional development opportunities for all employees regardless of level or role
• Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections
• Vibrant office culture with world class amenities
• Great Place to Work Certified™ across the globe

Equal Opportunity Employer

Crowd Strike is proud to be an equal opportunity employer. We are committed to fostering a culture of belonging where everyone is valued for who they are and empowered to succeed. We support veterans and individuals with disabilities through our affirmative action program. Crowd Strike is committed to providing equal employment opportunity for all employees and applicants for employment. The Company does not discriminate in employment opportunities or practices on the basis of race, color, creed, ethnicity, religion, sex (including pregnancy or pregnancy-related medical conditions), sexual orientation, gender identity, marital or family status, veteran status, age, national origin, ancestry, physical disability (including HIV and AIDS), mental disability, medical condition, genetic information, membership or activity in a local human rights commission, status with regard to public assistance, or any other characteristic protected by law. We base all employment decisions--including recruitment, selection, training, compensation, benefits, discipline, promotions, transfers, lay-offs, return from lay-off, terminations and social/recreational programs--on valid job requirements. If you need assistance accessing or reviewing the information on this website or need help submitting an application for employment or requesting an accommodation, please contact us at recruiting@crowdstrike.com for further assistance.