Senior Product Manager

Role Overview: We are seeking a technically strong Senior Product Manager to join our International Transportation Product team. You will work with business stakeholders, engineers and scientists to lead the development of next-generation logistics solutions for Coupang. This role sits at the intersection of physical operations and software engineering, requiring you to translate complex logistics challenges and high-level business objectives into complex, multi-layered system requirements and solutions.

We’re seeking a hands-on leader who can look around corners, balance technical judgment with customer obsession, and drive strategic decisions that redefine the delivery experience in Taiwan. Success requires a “think systematically” mindset to break down technical hurdles and understand how subtle configuration changes trigger chain reactions across physical hardware and downstream systems.

What You Will Do:

• Own the product vision, strategy, roadmap, and OKRs for one or more areas within international transportation.

• Lead the entire product lifecycle, from ideation to launch, by translating complex business goals (like geographic expansion), defining product requirements, identifying use cases, and establishing success metrics.

• Develop hypotheses to innovate on our delivery experience and validate them through experimentation with clearly defined metrics.

• Drive product development with clear objectives and timelines, fostering cross-functional collaboration across teams and employing methodologies.

• Build robust mechanisms to replace manual configuration processes with self-service capabilities while remaining hands-on to ensure end-to-end network performance.

• Act as the primary interface between business and engineering, using data-backed recommendations to drive executive consensus on complex trade-offs between delivery speed, cost, and capacity.

Essential Qualifications:

• Bachelor's degree in quantitative or technical disciplines, or equivalent work experience.

• At least 6 years of product management experience, with a track record of developing and executing a compelling product vision.

• Proficiency leveraging data (e.g. Excel, SQL) to frame problems, draw insights and perform statistical analysis.

• Demonstrated ability to collaborate with cross-functional teams and lead multiple projects concurrently.

• Excellent written and verbal communication skills, enabling effective interaction with both technical and business stakeholders.

• Proficiency in both English and Mandarin.

Preferred Qualifications:

• Experience in logistics, transportation and supply chain.

• Experience integrating GenAI solutions and tools into business operations at scale.

Recruitment Process and Others Recruitment Process

• Application Review
• Phone Interview
• Onsite (or Virtual Onsite) Interview – Offer
• The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.
• Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage.

Details to Consider

• This job posting may be closed prior to the stated end date for application if all openings are filled.
• Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.
• Those eligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws.

Privacy Notice

• Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below: https://www.coupang.jobs/privacy-policy/