Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door.

Our services in Taiwan include “Rocket Delivery” which offers next-day delivery for a wide selection of items at affordable prices, “Rocket Oversea” which offers free international delivery on millions of best-selling products from Korea, the U.S., and beyond.

We are looking for talents to help us lead Coupang’s expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang’s growth in Taiwan and create a world where our customers wonder, “How did I ever live without Coupang?”

What will you do?:

• Lead a team of 5-7 members, overseeing performance tracking, allocating manpower based on project needs, and adjusting workflows to ensure efficiency and meet evolving requirements.
• Track and report on key performance metrics for pricing projects, identifying trends and implementing data-driven strategies to enhance performance.
• Evaluate process inefficiencies, providing actionable recommendations to optimize workflows and improve overall project outcomes.
• Perform quality assessments on temporary staff output, delivering targeted training and coaching to address performance gaps and improve accuracy.

Basic Requirements:

• Proven experience in operational analysis or a similar role
• Strong attention to detail, with a patient, proactive mindset and independent problem-solving abilities
• Good communication and presentation skills. Ability to work collaboratively with various teams and stakeholders

Preferred Qualifications:

• Strong analytical skills with proficiency in tools such as SQL, Python, and data visualization software like Tableau is a plus

Recruitment Process

• Application Review
• Phone Interview
• Onsite (or Virtual Onsite) Interview – Offer

The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.

Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage.