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Coda
Coda

All-in-one doc for teams that blends docs, spreadsheets, and apps

Customer Support Specialist - (3 Months Contract)

职能技术支持
级别中级
地点Manila, Philippines
方式现场办公
类型合同工
发布1个月前
立即申请

Why Coda

Coda is a global growth engine for commerce. We bring together powerful capabilities that connect people, digital products, and payments through our suite of trusted digital monetization and distribution solutions.

We recently acquired Recharge, Europe’s leading prepaid payments and digital gift card business, bringing both companies together into one organisation with broader reach, deeper capabilities across B2B and B2C commerce and a stronger global footprint.

Today, we stand as a team of more than 600 people, representing 57 nationalities across 23 locations. We are headquartered in Singapore with offices in Amsterdam, Dubai, Shanghai and other hubs across Southeast Asia.

Our B2B business works with publishers and brands to support growth across markets. We run Codapay for local payment acceptance and Custom Commerce for direct-to-consumer webstores. We manage catalogue, prepaid and distribution services that extend reach globally, and we operate Giftcloud’s rewards and incentives capabilities. We take on the operational complexity around payments, tax and compliance so partners can scale with clarity and focus.

On the consumer side, we operate a portfolio of trusted storefronts including Codashop, Recharge.com , Startselect.com , mobiletopup.co.uk and other local sites that give customers secure and easy access to digital credit, game vouchers, gift cards and prepaid products.

Our people are at the heart of what we do. Coda’s culture is centered on respect, clarity, ownership, and collaboration. We work hard and play hard together.

If you’re looking for growth and impact in a fast-paced global team, Coda is the place for you.

About the Role:

We are seeking a Customer Support Specialist to join our team. In this role, you’ll be the first point of contact for our clients’ customers, ensuring queries are handled with professionalism, empathy, and efficiency. You’ll liaise with internal teams, content providers, and customers to deliver outstanding support and contribute to the success of our client partnerships.

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关于Coda

Coda

Coda

Series C

CODA plc was a mid-sized international financial software company based in the United Kingdom. Founded in 1979, it was purchased in 2008 by Unit4, a supplier of enterprise software, based in the Netherlands.

201-500

员工数

San Francisco

总部位置

$1.4B

企业估值

评价

24条评价

3.9

24条评价

工作生活平衡

4.1

薪酬

2.8

企业文化

4.2

职业发展

3.2

管理层

3.5

72%

推荐率

优点

Supportive team and colleagues

Flexible hours and remote work options

Good work-life balance

缺点

Compensation not competitive

Limited growth opportunities

Management lacks direction

薪资范围

12个数据点

Mid/L4

Mid/L4 · BUSINESS INTELLIGENCE ENGINEER

1份报告

$149,500

年薪总额

基本工资

$115,000

股票

-

奖金

-

$149,500

$149,500

面试评价

2条评价

难度

3.0

/ 5

录用率

50%

体验

正面 50%

中性 50%

负面 0%

面试流程

1

Application Review

2

Technical Questionnaire

3

Audio Interview

4

Powerday (Onsite/Virtual Interviews)

5

Offer Decision

常见问题

Coding/Algorithm

Technical Knowledge

Behavioral/STAR

System Design