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Customer Support Specialist - (3 Months Contract)
Why Coda
Coda is a global growth engine for commerce. We bring together powerful capabilities that connect people, digital products, and payments through our suite of trusted digital monetization and distribution solutions.
We recently acquired Recharge, Europe’s leading prepaid payments and digital gift card business, bringing both companies together into one organisation with broader reach, deeper capabilities across B2B and B2C commerce and a stronger global footprint.
Today, we stand as a team of more than 600 people, representing 57 nationalities across 23 locations. We are headquartered in Singapore with offices in Amsterdam, Dubai, Shanghai and other hubs across Southeast Asia.
Our B2B business works with publishers and brands to support growth across markets. We run Codapay for local payment acceptance and Custom Commerce for direct-to-consumer webstores. We manage catalogue, prepaid and distribution services that extend reach globally, and we operate Giftcloud’s rewards and incentives capabilities. We take on the operational complexity around payments, tax and compliance so partners can scale with clarity and focus.
On the consumer side, we operate a portfolio of trusted storefronts including Codashop, Recharge.com , Startselect.com , mobiletopup.co.uk and other local sites that give customers secure and easy access to digital credit, game vouchers, gift cards and prepaid products.
Our people are at the heart of what we do. Coda’s culture is centered on respect, clarity, ownership, and collaboration. We work hard and play hard together.
If you’re looking for growth and impact in a fast-paced global team, Coda is the place for you.
About the Role:
We are seeking a Customer Support Specialist to join our team. In this role, you’ll be the first point of contact for our clients’ customers, ensuring queries are handled with professionalism, empathy, and efficiency. You’ll liaise with internal teams, content providers, and customers to deliver outstanding support and contribute to the success of our client partnerships.
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Coda 소개

Coda
Series CCODA plc was a mid-sized international financial software company based in the United Kingdom. Founded in 1979, it was purchased in 2008 by Unit4, a supplier of enterprise software, based in the Netherlands.
201-500
직원 수
San Francisco
본사 위치
$1.4B
기업 가치
리뷰
24개 리뷰
3.9
24개 리뷰
워라밸
4.1
보상
2.8
문화
4.2
커리어
3.2
경영진
3.5
72%
지인 추천률
장점
Supportive team and colleagues
Flexible hours and remote work options
Good work-life balance
단점
Compensation not competitive
Limited growth opportunities
Management lacks direction
연봉 정보
12개 데이터
Mid/L4
Mid/L4 · BUSINESS INTELLIGENCE ENGINEER
1개 리포트
$149,500
총 연봉
기본급
$115,000
주식
-
보너스
-
$149,500
$149,500
면접 후기
후기 2개
난이도
3.0
/ 5
합격률
50%
경험
긍정 50%
보통 50%
부정 0%
면접 과정
1
Application Review
2
Technical Questionnaire
3
Audio Interview
4
Powerday (Onsite/Virtual Interviews)
5
Offer Decision
자주 나오는 질문
Coding/Algorithm
Technical Knowledge
Behavioral/STAR
System Design