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Job Title

• Critical Care Transport Communications Coordinator
• Ambulance Dispatcher

Location

Port St Lucie:

Facility

Tradition Hospital

Department

CCC Advanced Life Support-Cleveland Clinic Martin Health

Job Code

001095

Shift

Day/Evening/Night/Weekend

Schedule

7:00pm-7:00am

Job Summary

Job Details

Join Cleveland Clinic Tradition Hospital’s team of caregivers that provide top-quality patient care to the Port St. Lucie area. Opening its doors in 2013 and expanding in 2017, this state-of-the-art acute care facility has 177 patient rooms and offers a wide variety of services to meet community needs. Here, you will be supported as you follow your dreams and find where you belong, here at Tradition Hospital.

As a Critical Care Transport Communications Coordinator, you will process incoming and outgoing communications in the Critical Care Dispatch office while monitoring GPS, Epic, Fleetmatics, phones, local EMS, traffic and weather conditions. While you may not interact with patients directly, your efforts will ensure they receive the attention they need and make a lasting difference in their lives. You will also have the opportunity to explore educational development courses and advanced positions at Cleveland Clinic, such as the Communications Lead role.

A caregiver in this position works an average of 3 12-hour shifts per week, Monday-Friday, from 7: 00PM – 7:00AM or 7:00AM – 7:00PM, including some weekends and holidays.

A caregiver who excels in this role will:

• Receive records, assess urgency and respond to all requests for transport.

• Receive, coordinate, schedule and communicate all transportation arrangements to parties involved.

• Process requests for classified data of employees, patients and the public.

• Perform clerical functions in the CCT Dispatch Center.

Minimum qualifications for the ideal future caregiver include:

• High School Diploma or GED

• Two years of experience in a high-volume communications center, PBX operator or public or private law enforcement/security agency

• Knowledge of medical terminology

Physical Requirements:

• Work requires extensive sitting and dexterity to perform work on a PC.

• Able to multi-task, utilize phone etiquette and provide appropriate communication to team members in the field

• Normal or corrected vision and frequent twisting and turning to perform functions. Should be able to lift 40lbs to move, lift and shelve various supplies and equipment.

Personal Protective Equipment:

• Follows Standard Precautions using personal protective equipment as required for procedures.

The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our drug free environment. All offers of employment are followed by testing for controlled substances.

Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption.

Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility.

If applying for a Florida position, please see the following website for more information on the background screening requirements required by the Agency of Health Care Administration: https://info.flclearinghouse.com/

Please review the Equal Employment Opportunity poster.

Cleveland Clinic is pleased to be an equal employment opportunity employer.