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Educational Consultant (Provisional)

ClassDojo

Educational Consultant (Provisional)

ClassDojo

Remote

·

Remote

·

Contract

·

1w ago

Benefits & Perks

Remote Work

Remote Work

Required Skills

Communication

Sales

CRM systems

Customer service

Note on Role Status:

This is a three-month provisional position (a type of temporary employment). Think of it as a chance for us to get to know each other: it’s a time for training, learning, and seeing how we work together.

At the end of this period, there’s no guarantee of moving into a regular role with Class Dojo—but if things go well and expectations are met, you may be considered for regular employment.

Class Dojo's goal is to give every child on Earth an education they love.

We started by building a powerful network for communication. Class Dojo’s flagship app is the #1 communication app connecting K-12 teachers, children, and families globally. Teachers use it to share what’s happening throughout the day through photos, videos, and messages that make parents feel like they’re there. It’s actively used in over 95% of US schools, reaching over 45 million children in 180 countries, with a team of just around 200 people 1. We are now beginning to use this network to give kids the best learning experiences in the world, far beyond those a standard school can provide.

We hire for talent density. Our team comprises the most talented, entrepreneurial, and innovative teammates from around the world, with experience in education and large scale consumer internet companies, including Instagram, Netflix, Dropbox, Stripe, Uber, Y Combinator, and more. We’re building a company where the most talented people want to work. We believe you’ll do the best work of your life here—and you’ll pioneer the future of education, too.

Company Overview: Dojo Tutor is committed to transforming education by connecting families with personalized tutoring solutions tailored to each child's unique learning needs. We are seeking passionate current or former educators eager to transition into the edtech industry to join our team as Educational Consultants.

Position Overview: As an Educational Consultant, you will engage directly with parents to understand and address their children's educational requirements. Leveraging your teaching experience, you will provide expert guidance and recommend Dojo Tutor's personalized tutoring services. This role combines consultative conversations with sales responsibilities, requiring you to meet daily activity metrics and achieve monthly revenue targets.

Key Responsibilities:

  • Consultative Engagement: Conduct in-depth consultations with parents to assess their children's academic strengths, challenges, and goals.

  • Product Recommendation: Advise families on Dojo Tutor's services, aligning our offerings with the student's specific learning needs.

  • Sales Execution: Manage the sales process from initial contact to enrollment, ensuring a seamless experience for families.

  • Target Achievement: Consistently meet or exceed daily activity metrics and monthly revenue goals.

  • CRM Management: Accurately document all interactions and maintain up-to-date records in the Customer Relationship Management system.

  • Cohorts: Parents who were subscribed and canceled their subscription, Parents who have tried Dojo Tutor who didn’t buy a subscription, Parents who have enrolled–created an account, but didn’t follow through with purchasing the product.

  • These people will receive the cohort leads on a daily basis and try to convert them to buying a subscription

Qualifications:

  • Educational Background: Bachelor's degree preferred.

  • Teaching Experience: Minimum of 2 years of classroom teaching experience.

  • Communication Skills: Exceptional verbal and written communication abilities.

  • Sales Acumen: Interest or experience in sales, with a focus on consultative approaches.

  • Tech Proficiency: Comfortable using CRM systems and virtual communication tools.

  • Customer Focus: Strong commitment to understanding and fulfilling client needs.

  • Schedule Flexibility: Ability to work a full-time schedule, including some evenings and weekends, to accommodate client needs.

  • Work Environment: Stable, distraction-free remote work environment with a reliable high-speed internet connection.

1 Some more context:

(If you are on LinkedIn, you will not be able to access the hyperlinks below. Once you click apply, you will be directed to our career website (if you are not on there already) and will be able to access the hyperlinks)

  • How ClassDojo Connects Parents, Students, and Teachers https://www.youtube.com/watch?v=7XBnlzHpXTQ

  • “Whats New on ClassDojo 2023 https://youtu.be/O8Tora5T7O4”

  • TechCrunch Article: Second Act comes with First Profits https://techcrunch.com/2021/01/26/classdojos-second-act-comes-with-first-profits/

Click here https://www.classdojo.com/press/ if you're interested in learning more about what we've been up to.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. In accordance with the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. We are happy to accommodate any disabilities or special needs. We are a distributed company, so we hire regardless of location, as long as you are willing to have significant hours overlap with one of the Americas time zones.

Class Dojo takes a number of factors into consideration when determining compensation, including geographic location, experience, and skillset. The below reflects the estimated pay in the United States.

The below reflects the estimated pay in the United States:

Hourly Base Pay: $23.25 USD

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About ClassDojo

ClassDojo

ClassDojo

Series B

ClassDojo is an educational technology platform that connects teachers, students, and families through a classroom communication app. The platform helps teachers manage behavior, share photos and videos, and communicate with parents about student progress.

201-500

Employees

San Francisco

Headquarters

Reviews

3.8

2 reviews

Work Life Balance

3.5

Compensation

3.0

Culture

3.0

Career

3.0

Management

2.5

65%

Recommend to a Friend

Pros

Effective behavior management tool

Easy to provide positive reinforcement

Good for classroom control

Cons

Inconsistent effectiveness

Requires supplemental strategies

Public point system can feel like shaming

Salary Ranges

14 data points

Junior/L3

Junior/L3 · Statistician

1 reports

$214,474

total / year

Base

$164,980

Stock

-

Bonus

-

$214,474

$214,474

Interview Experience

44 interviews

Difficulty

3.1

/ 5

Duration

14-28 weeks

Offer Rate

42%

Experience

Positive 61%

Neutral 23%

Negative 16%

Interview Process

1

Phone Screen

2

Technical Interview

3

Hiring Manager

4

Team Fit

Common Questions

Technical skills

Past experience

Team collaboration

Problem solving