The Loan Doc & Proc Analyst 2 is a developing professional role. Applies specialty area knowledge in monitoring, assessing, analyzing and/or evaluating processes and data. Identifies policy gaps and formulates policies. Interprets data and makes recommendations. Researches and interprets factual information. Identifies inconsistencies in data or results, defines business issues and formulates recommendations on policies, procedures, or practices. Integrates established disciplinary knowledge within own area with basic understanding of related industry practices. Good understanding of how the team interacts with others in accomplishing the objectives of the area. Develops working knowledge of industry practices and standards. Limited but direct impact on the business through the quality of the tasks/services provided. Impact of the job holder is restricted to own team.                                          

Individual must be accountable, ethical, results oriented, trustworthy, and credible.                                

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Responsibilities:

• Provide comprehensive support & manage all types of audits, ensuring compliance with internal and external requirements.
• facilitate regulatory reporting processes, maintaining accuracy and adherence to all applicable regulations for Lending Operations process
• Manage the generation and distribution of internal Management Information Systems (MIS) reports, ensuring timely and insightful data for decision-making towards Corporate Loans
• Lead and contribute to change management initiatives, focusing on smooth transitions and successful adoption of new processes or systems.
• Drive and participate in automation and system enhancement projects, identifying opportunities for efficiency and implementing solutions.
• Perform and oversee various types of reconciliations to maintain data integrity and accuracy across systems and reports.
• Activities will include independently processing and closing loans within a complex loan operations environment
• Supports an expansive and/or diverse array of products (risk and control) /services.
• Follows established procedures to identify and resolve problems related to loan processing activities that require investigation or research.
• Make recommendations to management to support process improvement.
• Resolves problems by identifying and selecting solutions through the application of acquired technical experience and will be guided by precedents.
• Minimizes risk to the bank through increased knowledge of procedural requirements - understands and monitors errors to suggest solutions to reduce errors, and to adhere to audit and control policies
• Timely management and escalation of all inquiries and issues related to loan processing
• Demonstrates an intermediate level of understanding of products and processes, and of how duties relate/integrate with others in the team and closely related teams
• Demonstrates an excellent knowledge of Bank related systems.
• Utilizes communication, interpersonal and diplomacy skills to interact with colleagues and stakeholders, and to exchange potentially complex/sensitive information, while sensitive to audience diversity
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.                                                                                                                                                                           

                                                                                           

Qualifications:

• 4-5 years of progressive experience in roles involving operations, internal controls, audit, compliance, or system enhancement projects within a complex organizational environment, preferably in the financial services sector.
• Elementary level knowledge of Business Processes, Systems and Tools used in the Loan Process
• Experience in Regulatory Reporting & Audit management is preferred
• Deep expertise in performing and overseeing various complex reconciliations
• Experience in Loan processing
• Direct experience in contributing to process change initiatives, particularly those related to regulatory in nature, process improvements, automations or system implementations.
• Demonstrate understanding of Loan Processes, Procedures, Products and Services
• Basic awareness of managing, preparing, and reviewing loan documentation
• Able to identify, mitigate, manage, resolve, and escalate risks and issues
• Awareness of risk types, policies and control measures and processes
• Comply with applicable laws, rules, and regulations, and adhering to Policies

Core Competencies & Soft Skills:

• Analytical & Problem-Solving: Superior analytical capabilities with a meticulous attention to detail and the ability to identify root causes and develop effective solutions.
• Communication: Exceptional written and verbal communication skills, with the ability to articulate complex technical and financial information to diverse audiences (technical teams, senior management, auditors).
• Interpersonal & Collaboration: Strong interpersonal skills, proven ability to build relationships, influence stakeholders, and work effectively in cross-functional teams.
• Adaptability & Resilience: Ability to thrive in a dynamic, fast-paced environment and manage multiple priorities under pressure.
• Proactiveness & Initiative: Self-starter with a strong sense of ownership and a proactive approach to identifying and addressing challenges.
• Ethical Conduct: Unwavering commitment to integrity, confidentiality, and professional ethics.

Education:

• Master’s Degree, especially an MBA or a Master's in a specialized field relevant to finance, Banking, Accountancy or Risk Management  

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Job Family Group:

Operations - Transaction Services

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Job Family:

Loan Documentation and Processing

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Time Type:

Full time

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Most Relevant Skills

Please see the requirements listed above.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

 

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