
Applications Support Senior Analyst - Assistant Vice President
About the role
We are looking to hire an experienced production support / SRE engineer to support business-critical digital asset platforms (wallets, blockchain-connected systems, transaction processing).
We are looking for candidates from strong production engineering capability.
Must-Have Skills:
- 5–8 years’ experience in Production Support / SRE / Platform Engineering
- Experience supporting mission-critical, high-availability systems
- Strong incident management & troubleshooting experience
- Solid Linux / system-level debugging skills
- Experience with real-time or distributed systems
- Hands-on experience with monitoring/observability tools (e.g. Splunk, Grafana, ELK, Prometheus)
- Scripting / automation experience (Python, Java, or similar)
- Strong SQL / data investigation skills
- Good communication skills (technical and business stakeholders)
Strongly Preferred Backgrounds:
- Markets / Electronic Trading (highly relevant)
- Payments platforms
- Fin Tech / exchanges
- SRE / platform engineering teams at scale
Nice to Have:
- Any Digital Assets / Blockchain exposure
- Wallets, custody, or node operations
- Kubernetes / Open Shift
- Security / key management knowledge
Education:
- Bachelor’s/University degree or equivalent experience
------------------------------------------------------ ## Job Family Group:
Technology
------------------------------------------------------ ## Job Family:
Applications Support
------------------------------------------------------ ## Time Type:
Full time
------------------------------------------------------ ## Most Relevant Skills
Please see the requirements listed above.
------------------------------------------------------ ## Other Relevant Skills
For complementary skills, please see above and/or contact the recruiter.
------------------------------------------------------ Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
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Required skills
Production support
SRE
Linux
Incident management
Observability
Scripting
SQL
Troubleshooting
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