Engineer the future of global finance. At Citi, our Tech team doesn’t just support finance – we are helping to redefine it. Every day, $5 trillion crosses through our network. We do business in 180+ countries operating at a scale few can match. From deploying advanced AI to helping shape global markets, we build systems that matter. Look to join a team where your work helps influence economies, your ideas can drive innovation and outcomes, and your growth is backed by mentorship, continuous learning and flexibility with potential hybrid work opportunities. Help solve real-world challenges that touch millions and get the opportunity to build the future of finance with Citi Tech.

By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.

This role is for a Technology Risk and Control Officer with specific focus on Artificial Intelligence (AI) including Generative AI and Agentic AI. The successful candidate will be responsible to drive AI control improvements, coordinate AI specific Internal audits and 2LOD challenges. In addition, the Control Officer will be responsible for driving AI governance and risk management process improvements. This position involves close collaboration with various technology teams, Internal audit, and 2LOD to enable the safe adoption of Generative AI & Agentic AI technologies across enterprise-wide applications and processes.

You might be a good fit if you

• Seize the opportunity to explore Agentic AI, Gen AI, machine learning and its real-world applications at scale. Jump in!
• Read, and constantly improve your knowledge of the most recent changes in the AI field
• A relentless passion to learn more and go deep into Agentic AI & Generative AI, not afraid of challenging the status quo.
• Be a game-changer, ready to step beyond your designated role
• Bring your Technology and Risk Management critical thinking into practice.
• Thrive in a results-driven environment, where flexibility fuels impact
• Self-starter, motivated to achieve the desired outcomes and deliver value.

What you’ll do within the CTO Risk and Control team:

• Contribute to the uplifting and upscaling of the AI Controls and Governance,
• Assist in enabling a responsible adoption of best-in-class AI platforms for the bank
• Partner with AI engineers to ensure AI enablers and Products are engineered and build in compliance with best practices and enterprise policies and Standards
• Identify and help implement opportunities where AI can uplift the Risk and Control process and practices.
• Critical thinking and ability to clearly articulate risks and dimension impact.

Responsibilities:

• Assess AI Risks across applications, systems, platforms, and Use Cases. Identify and escalate Risks.
• Partner with the Technology teams to identify risk mitigation and controls to enable the safe adoption of AI across the enterprise.
• Coordinate with Internal Audit, and 2LOD on AI specific challenges. Help drive risk-based conversations and provide response to inquires in a timely manner.
• Identify and lead process and control improvements to uplift and upscale the AI control framework and governance process.
• Contribute to the uplifting and upscaling of AI Policies, Standards, and Procedure.
• Follow up and escalate on remediation actions, risk mitigations, and Risk breaches. Ensure CTO remains within acceptable Risk Appetite.
• Contribute to drafting controls and risk mitigation strategies for AI.

Experience that will help you succeed in this role

• Past experience working in a Technology Risk & Control function preferably focused on emerging technology.
• Proven background auditing Artificial Intelligence and Large Language Model implementation or systems
• Background in Application development and/or application/system risk assessments, Agentic AI or Gen AI specific is preferred.
• Experience with Cloud Architecture, threat modelling, and risk assessments.

What we can offer you

We work hard to have a positive financial and social impact on the communities we serve. In turn, we put our employees first and provide the best-in-class benefits they need to be well, live well and save well.

By joining Citi, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as:

• Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure
• A discretional annual performance related bonus
• Private medical insurance packages to suit your personal circumstances
• Employee Assistance Program
• Pension Plan
• Paid Parental Leave
• Special discounts for employees, family, and friends
• Access to an array of learning and development resources

Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive.

Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities.

Job Family Group:

Controls Governance & Oversight:

Job Family:

Cross-disciplinary Controls

Time Type:

Full time

Most Relevant Skills

Analytical Thinking, Business Acumen, Communication, Constructive Debate, Controls Assessment, Controls Lifecycle, Escalation Management, Issue Management, Risk Management, Stakeholder Management.

Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View Citi’s EEO Policy Statement and the Know Your Rights poster.