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Role Overview

Citi Wealth is accelerating its AI-first strategy to deliver seamless, hyper-personalized, and compliant wealth experiences. We are seeking a Director of AI Product Solutions & Delivery to lead the end-to-end product lifecycle for Generative and Agentic AI capabilities—from strategy and roadmapping through delivery, adoption, and value realization.

You will focus on building solutions for a specific vertical (for example, Operations & Controls, Products, etc) and manage a portfolio of AI initiatives.

Key Responsibilities

• Product Strategy & Roadmap: Define the multi-year AI product strategy and OKRs aligned to Citi Wealth priorities (growth, client experience, productivity, risk control) for your vertical. Own the AI product portfolio roadmap; prioritize investments using data-driven business cases and capacity planning. Identify new opportunities to leverage AI or to expand the AI products and capabilities. Ensure there are clearly defined goals/benefits with a clear measurement framework.
• Product Development & Lifecycle Management: Lead and oversee the end-to-end product lifecycle for AI product(s) within your vertical, from ideation and requirements gathering to development, testing, launch, and post-launch optimization. Work closely with engineering, data science, design, and business teams to ensure successful product delivery. Drive responsible
• Delivery & Execution: Translate strategy into epics and features. Manage backlogs and partner with Data Science, Engineering, and all applicable technical teams to deliver production-grade AI services.
• Stakeholder Management: Collaborate effectively with a diverse set of stakeholders, including senior leadership, business unit heads, technology teams, risk, compliance, and legal, to drive development, go-to-market and adoption for AI product initiatives.
• Performance & Metrics: Define key performance indicators (KPIs) and metrics for AI products, monitor performance post-launch and iterate based on data-driven insights. Ensure AI solutions deliver measurable business value.
• Governance, Risk & Compliance: Manage end‑to‑end model, GenAI, and Responsible AI governance, including documentation, validation, monitoring, explainability, and adherence to internal policies and emerging AI regulations.

Qualifications

• Education: Bachelor’s degree in Computer Science, Engineering, Data Science, Business, or a related field; Advanced degree preferred.
• **Experience:**12+ years of experience in product management, with at least 5+ years focused on AI/Machine Learning products.
• Proven experience working at a Director level or equivalent in a large, complex organization, preferably in financial services.
• Demonstrated success in defining, launching, and scaling AI products that have delivered significant business impact.
• Strong understanding of the financial services industry, including retail banking, institutional clients, wealth management, or enterprise functions.
• Hands-on experience with AI/ML concepts including LLMs, supervised/unsupervised learning, model monitoring, A/B testing, and responsible AI.
• Familiarity with cloud AI platforms (Azure, AWS, GCP), ML Ops, vector databases, and RAG.
• Understanding of data governance, data pipelines, and MLOps principles.
• Strong communication and executive stakeholder engagement skills.
• Experience with regulatory expectations, model governance, and risk management.
• Strategic thinker with a strong analytical and problem-solving mindset.

This role is a critical leadership position for Citi's AI transformation. If you are a passionate AI product leader looking to make a significant impact at a global financial institution, we encourage you to apply.

Job Family Group:

Business Strategy, Management & Administration

Job Family:

Business Management

Time Type:

Full time

Primary Location:

New York New York United States:

Primary Location Full Time Salary Range:

$170 000,00 - $300 000,00
In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

Most Relevant Skills:

Please see the requirements listed above.

Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

Anticipated Posting Close Date:

abr 06, 2026

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