The Engineering Lead Analyst is a senior level position responsible for leading a variety of engineering activities including the design, acquisition and deployment of hardware, software and network infrastructure in coordination with the Technology team. The overall objective of this role is to lead efforts to ensure quality standards are being met within existing and planned framework.

Responsibilities:

• Serve as a technology subject matter expert for internal and external stakeholders and provide direction for all firm mandated controls and compliance initiatives, all projects within the group and in creating a technology domain roadmap
• Ensure that all integration of functions meet business goals
• Define necessary system enhancements to deploy new products and process enhancements
• Recommend product customization for system integration
• Identify problem causality, business impact and root causes
• Exhibit knowledge of how own specialty area contributes to the business and apply knowledge of competitors, products and services
• Advise or mentor junior team members
• Impact the engineering function by influencing decisions through advice, counsel or facilitating services
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 11-15 years of relevant experience in an Engineering role
• Experience working in Financial Services or a large complex and/or global environment
• Project Management experience
• Consistently demonstrates clear and concise written and verbal communication
• Comprehensive knowledge of design metrics, analytics tools, benchmarking activities and related reporting to identify best practices
• Demonstrated analytic/diagnostic skills
• Ability to work in a matrix environment and partner with virtual teams
• Ability to work independently, prioritize, and take ownership of various parts of a project or initiative
• Ability to work under pressure and manage to tight deadlines or unexpected changes in expectations or requirements
• Proven track record of operational process change and improvement

Education:

• Bachelor’s degree/University degree or equivalent experience
• Master’s degree preferred

Responsibilities

Network Design & Implementation:

Design and implement scalable, secure, and highly available network architectures.
Plan, configure, and deploy network hardware (routers, switches, firewalls, load balancers, wireless access points) from various vendors (e.g., Cisco, Juniper, Palo Alto, F5).
Develop and maintain comprehensive network documentation, including diagrams, configurations, and procedures.

Troubleshooting & Support:

Diagnose and resolve complex network issues, including connectivity problems, performance degradation, and security incidents.
Provide expert-level support for all network-related problems, collaborating with other IT teams as needed.
Participate in an after-hours support for network change activities.

Network Security:
Implement and manage network security measures, including firewalls, VPNs, and access control lists (ACLs).
Ensure compliance with organizational security policies, published standards, and industry best practices.

Automation & Scripting:

Identify opportunities for network automation to improve efficiency and reduce manual errors.
Develop and implement scripts (e.g., Python, Ansible) for network configuration, monitoring, and management tasks.

Collaboration & Mentorship:

Work closely with other infrastructure teams (server, virtualization, cloud) to ensure seamless integration and operation of systems.
Participate in project planning and provide technical expertise for new initiatives.

Qualifications

Required:
Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent practical experience.
5+ years of experience in network engineering, with a focus on enterprise-level networks.
Strong proficiency in routing protocols (BGP, OSPF, EIGRP), switching technologies (VLANs, STP, HSRP/VRRP), and VPN technologies (IPSec, SSL VPN).
Solid understanding of network security principles and best practices.
Familiarity with network virtualization technologies (e.g., SD-WAN, NSX).
Excellent problem-solving, analytical, and communication skills.

Preferred:
Relevant industry certifications (e.g., CCNP, JNCIP, CCIE, PCNSE).
Experience with cloud networking (AWS VPC, Azure VNet, Google Cloud Networking).
Proficiency in scripting and automation (e.g., Python, Ansible, Terraform).
Experience with load balancers (e.g., F5 BIG-IP, A10 Networks).
Knowledge of VoIP and QoS implementation.
Experience in a regulated industry (e.g., finance, healthcare).

Key Skills

Technical Expertise:

TCP/IP, BGP, OSPF, EIGRP, VLANs, STP, MPLS, DNS, DHCP, SNMP, QoS, IPSec, SSL VPN, SD-WAN.

Hardware:

Cisco (Routers, Switches, Meraki), Juniper, Palo Alto Networks, Fortinet, F5.

Security:

Firewalls, IDS/IPS, VPN, NAC, SIEM.

Tools:

Wireshark, Nmap, Traceroute, Ping, Network Management Systems.

Operating Systems:

Linux, Windows.

Soft Skills:

Critical Thinking, Problem Solving, Communication (Verbal & Written), Teamwork, Adaptability, Mentorship.

Job Family Group:

Technology

Job Family:

Systems & Engineering:

Time Type:

Full time

Most Relevant Skills

Please see the requirements listed above.

Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

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