The Facilities Mgmt Function Head manages multiple teams through other managers. In-depth understanding of how own sub-function contributes to achieving the objectives of the function. A good understanding of the industry, direct competitors' products and services, is also necessary in order to contribute to the commercial objectives of the business. Requires thorough understanding of strategic direction of the function within the relevant part of the business, combined with a solid conceptual/practical grounding in both the function and/or area of expertise and related subject areas. Excellent communication skills required in order to negotiate internally, often at a senior level. Some external communication/negotiation may be necessary. Responsible for executing functional strategy in area managed. Determines approach to implementing functional strategy. Accountable for end results, budgeting, planning, policy formulation and contribution to future strategy of the area(s). Impact reflects size of team managed, strategic influence on the business and interaction with other functions or businesses. Full management responsibility for multiple teams, including management of people, budget and planning, to include duties such as performance evaluation, compensation, hiring, disciplinary actions and terminations and budget approval. May be doing involved or responsible for diverse (cross-discipline) activities. Typically, a direct report to a C16 role and function as an integral member of the functional leadership team within a country/site location, job family, or line of business.

Responsibilities:

• The Facilities Mgmt Function Head is responsible for management and oversight of the regional alignment of all the strategic, analytical and reporting responsibilities for RES function.
• Macro understanding and support of the Regional activity associated.
• Strategic analysis (including financials) to create, present and secure approvals of Business Cases.
• Correlated reporting impact - current year budget / forecast impact, productivity reporting.
• Budget compilation for the each year.
• Management and development a team of analysts.
• The assimilation of all key financial information and reporting to reflect the global and complex nature of the CRS organization.
• The management of competing work products which include regularly scheduled reporting, global assimilation of information, management of the approval process for all high value transactions and the conceptualization of key initiatives.
• Work with our global counterparts to construct the CRS budget.
• supports all of the global regions in ensuring the proper representation of the financial impact of key.
• Management - Oversight of Global reporting and analytics team and development.
• Strategic analysis oversight - financial/accounting policy review, document development, presentation.
• Decision analysis - development of appropriate models to capture the cost/benefits of alternative strategies.
• Reporting analysis – Monthly Operating Review (MOR), Productivity, Line of Sight.
• Global Strategic Initiatives - Small Sites, Rates & Contracts, Investments analysis.
• Senior Management Communications - Board-CEO, Sr. Management Communications & analysis - Town Halls, Budgets.
• Administrative – Personal Equity Plan (PEP) approval management.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

Qualifications:

• 15+ years relevant experience
• Experience managing teams of high level financial analysts, Decision Support, Executive Communications
• Knowledge of Real Estate Industry.
• experience working in the realm of commercial real estate , economics, accounting and finance.
• Advanced understanding of Real Estate Investment Trust (REIT) versus private and public landlord financing structures in order to develop successful lease or purchase options.
• Communication of options and complex issues is a key feature of this job.
• Ability to influence, explain and distill complex issues to succeed in this position.
• Excellent oral and written communications skills and be a highly effective leader/teacher for the team.
• Capable of working on multiple projects at the same time
• Ability to create quality documents and meet appropriate deadlines

Education:

• Bachelors degree, potentially Masters degree and managerial experience

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Core Expectations for the Global Head of Facilities Management

1. Set and Execute the Global FM Strategy

Own the global Facilities Management vision—align it with the broader RES strategy, develop long‑term FM delivery strategies, and drive technology‑enabled, sustainable operations (including Net Zero initiatives).

2. Lead and Develop a High‑Performing Global Organization

Provide strong leadership to geographically dispersed teams; drive talent development, succession planning, performance management, and an inclusive, high‑performance culture.

3. Ensure Operational Excellence Across Global Facilities

Oversee day‑to‑day building operations worldwide, ensuring seamless service delivery, resource optimization, reliability, and high standards of FM operations.

4. Drive Effective Risk Management and Compliance

Maintain robust controls; ensure statutory compliance globally; manage third‑ and fourth‑party risk; and protect business operations through disciplined operational governance.

5. Manage Financial Stewardship for FM

Oversee significant global OPEX and CAPEX budgets; optimize spending; ensure cost‑effective operations; and deliver strong commercial management of the vendor ecosystem.

6. Govern the Global Vendor and Supply Chain Network

Oversee vendor governance, KPIs, and SLAs; lead contract mobilization and transitions; ensure supply chain resilience; and cultivate strategic relationships with global partners.

7. Strengthen Stakeholder Relationships and Cross‑Functional Alignment

Engage stakeholders across RES (Asset Management, Construction, Net Zero, Sourcing, etc.); understand business needs; and ensure FM initiatives support enterprise‑wide strategies.

8. Champion Innovation and Emerging Technologies

Evaluate and integrate technologies such as IoT and AI/ML for predictive maintenance, energy optimization, and operational intelligence to continually improve FM performance.

------------------------------------------------------

Job Family Group:

Corporate Services

------------------------------------------------------

Job Family:

Facilities Management

------------------------------------------------------

Time Type:

Full time

------------------------------------------------------

Primary Location:

New York New York United States

------------------------------------------------------

Primary Location Full Time Salary Range:

$170,000.00 - $300,000.00

In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

------------------------------------------------------

Most Relevant Skills

Please see the requirements listed above.

------------------------------------------------------

Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

------------------------------------------------------

Anticipated Posting Close Date:

Feb 05, 2026

------------------------------------------------------

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

 

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View Citi’s EEO Policy Statement and the Know Your Rights poster.