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트렌딩 기업

트렌딩 기업

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채용Citigroup

Customer Solutions Officer

Citigroup

Customer Solutions Officer

Citigroup

TAGUIG, Philippines

·

On-site

·

Full-time

·

4mo ago

필수 스킬

Customer Service

Assist with the administration of compliance procedures and control systems for the business review department, including monitoring, researching and responding to compliance related inquiries across all product lines Ensure accuracy of research and compliance advice provided to members of sales force team Develop information regarding required changes in reports and procedures Assist with the preparation of written and verbal reports for senior management on compliance program status, issues, trends and concerns Support sales force and management by implementing recommendations concerning changes, improvements and enhancements Apply knowledge of how the team interacts with others in order to accomplish Customer Service goals Fulfilling the clients' necessities while providing an exceptional client experience is the expected behavior from all our employees and it will be measured by specific metrics.

International BPO voice experience is preferred.

Must be at least a High School Graduate/Senior Highschool Graduate with a minimum of 6 months BPO international voice experience.

Conversant in English and comfortable speaking with other nationalities Amenable working on shifting schedule, holidays & weekends (fixed 5-day work week) Amenable to working in Bonifacio Global City, Taguig Applicants should be eligible to legally work in the Philippines ------------------------------------------------------ For complementary skills, please see above and/or contact the recruiter.

총 조회수

0

총 지원 클릭 수

0

모의 지원자 수

0

스크랩

0

Citigroup 소개

Citigroup

Citigroup

Public

Citigroup Inc. or Citi is an American multinational investment bank and financial services company based in New York City. The company was formed in 1998 by the merger of Citicorp, the bank holding company for Citibank, and Travelers; Travelers was spun off from the company in 2002.

10,001+

직원 수

New York City

본사 위치

$86B

기업 가치

리뷰

3.7

10개 리뷰

워라밸

4.0

보상

2.8

문화

4.2

커리어

3.5

경영진

3.3

68%

친구에게 추천

장점

Good work-life balance

Supportive management and colleagues

Good benefits

단점

Low/uncompetitive salary and pay

Poor management and lack of direction

Heavy workload and long hours

연봉 정보

38개 데이터

Senior/L5

Senior/L5 · Corporate Salesperson

1개 리포트

$345,000

총 연봉

기본급

$300,000

주식

-

보너스

-

$345,000

$345,000

면접 경험

3개 면접

난이도

3.3

/ 5

소요 기간

14-28주

경험

긍정 0%

보통 33%

부정 67%

면접 과정

1

Application Review

2

HR Screen

3

Technical Assessment

4

Hiring Manager Interview

5

Final Round Interview

6

Offer Decision

자주 나오는 질문

Technical Knowledge

Behavioral/STAR

Past Experience

Problem Solving

Culture Fit