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トレンド企業

トレンド企業

採用

求人Citigroup

Customer Solutions Officer

Citigroup

Customer Solutions Officer

Citigroup

TAGUIG, Philippines

·

On-site

·

Full-time

·

4mo ago

必須スキル

Customer Service

Assist with the administration of compliance procedures and control systems for the business review department, including monitoring, researching and responding to compliance related inquiries across all product lines Ensure accuracy of research and compliance advice provided to members of sales force team Develop information regarding required changes in reports and procedures Assist with the preparation of written and verbal reports for senior management on compliance program status, issues, trends and concerns Support sales force and management by implementing recommendations concerning changes, improvements and enhancements Apply knowledge of how the team interacts with others in order to accomplish Customer Service goals Fulfilling the clients' necessities while providing an exceptional client experience is the expected behavior from all our employees and it will be measured by specific metrics.

International BPO voice experience is preferred.

Must be at least a High School Graduate/Senior Highschool Graduate with a minimum of 6 months BPO international voice experience.

Conversant in English and comfortable speaking with other nationalities Amenable working on shifting schedule, holidays & weekends (fixed 5-day work week) Amenable to working in Bonifacio Global City, Taguig Applicants should be eligible to legally work in the Philippines ------------------------------------------------------ For complementary skills, please see above and/or contact the recruiter.

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0

応募クリック数

0

模擬応募者数

0

スクラップ

0

Citigroupについて

Citigroup

Citigroup

Public

Citigroup Inc. or Citi is an American multinational investment bank and financial services company based in New York City. The company was formed in 1998 by the merger of Citicorp, the bank holding company for Citibank, and Travelers; Travelers was spun off from the company in 2002.

10,001+

従業員数

New York City

本社所在地

$86B

企業価値

レビュー

3.7

10件のレビュー

ワークライフバランス

4.0

報酬

2.8

企業文化

4.2

キャリア

3.5

経営陣

3.3

68%

友人に勧める

良い点

Good work-life balance

Supportive management and colleagues

Good benefits

改善点

Low/uncompetitive salary and pay

Poor management and lack of direction

Heavy workload and long hours

給与レンジ

38件のデータ

Senior/L5

Senior/L5 · Corporate Salesperson

1件のレポート

$345,000

年収総額

基本給

$300,000

ストック

-

ボーナス

-

$345,000

$345,000

面接体験

3件の面接

難易度

3.3

/ 5

期間

14-28週間

体験

ポジティブ 0%

普通 33%

ネガティブ 67%

面接プロセス

1

Application Review

2

HR Screen

3

Technical Assessment

4

Hiring Manager Interview

5

Final Round Interview

6

Offer Decision

よくある質問

Technical Knowledge

Behavioral/STAR

Past Experience

Problem Solving

Culture Fit