Overview

Citi is a world-leading global bank. We have approximately 200 million customer accounts and a presence in more than 160 countries and jurisdictions worldwide. We provide consumers, corporations, governments, and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management. We enable clients to achieve their strategic financial objectives by providing them with cutting-edge ideas, best-in-class products and solutions, and unparalleled access to capital and liquidity.

About Us

Join the Technology Application Strategy team, where we empower Citi's global developer community to build better, faster, and with greater satisfaction. We are a dynamic and globally distributed team of passionate technologists across London, Belfast, and the US, dedicated to designing, building, and deploying cutting-edge productivity and tooling solutions.

Our mission is to revolutionise the developer experience at Citi, providing innovative tools and platforms that streamline workflows, enhance efficiency, and foster a culture of continuous improvement. If you thrive on solving complex problems and aspire to make a significant impact on how thousands of developers operate worldwide, you'll find your challenge here.

Role Overview/What will you do:

We are looking for a product manager to join our Belfast team and act as a central point of engagement for our products:

• You will play a key role in shaping the product offering for our developer productivity applications.
• You will create and manage product roadmaps, detailing future features and releases.
• You will build a deep understanding of user problems, needs and feedback based on research and data.
• You will partner with our external providers, internal stakeholders and our development teams to create real value.

• You will identify and communicate opportunities for improvement with peers and stakeholders.
• You will review product demos with the development team and stakeholders against acceptance criteria for the feature set.
• You will prepare launches and monitor platform performance, adoption, and operational health for feature sets.

• You will engage across the entire Software Development Lifecycle (SDLC), from initial design and architecture to development, testing, deployment, and ongoing support, ensuring the delivery of high-quality, impactful solutions.
• Act as a trusted consultant and partner to developers worldwide within Citi. You will provide expert guidance, facilitating their onboarding and maximizing their utilization of the innovative tools and platforms you help create.
• You will serve as a subject matter expert for both senior stakeholders and team members. You will role model engineering excellence and play your part in actively fostering a culture of continuous learning and openly sharing your knowledge and experience.

Key Skills and Experience

• You will be a confident, highly motivated self-starter who is comfortable taking on new challenges with an open and inquisitive mind and a readiness to learn.
• You will be organised, methodical and have excellent communication skills – this role requires speaking with colleagues and external partners across our organisation globally.
• You will have excellent analytical skills and be comfortable working with data and performing analysis.
• You will be familiar with risk and control requirements and will be comfortable learning and picking up

Qualifications

• 3-5 years in a technology role or product development/product management environment.
• Strong analytical and quantitative skills; data driven and results-oriented.
• Skilled at working with third party service providers
• Excellent written and oral communication skills

Desirable Skills

• Experience in running distributed, cloud-based services
• Experience writing SQL queries to perform analysis.
• Experience working with business intelligence tooling such as Tableau would be advantageous.
• Experience with relational databases such as Oracle.
   

What we’ll provide you

By joining Citi Belfast, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as:

• 27 days annual leave (plus bank holidays)
• A discretional annual performance related bonus
• Private Medical Care & Life Insurance
• Employee Assistance Program
• Pension Plan
• Paid Parental Leave
• Special discounts for employees, family, and friends
• Access to an array of learning and development resources
   

Visit our Global Benefits page to learn more.

Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self, every day. We want the best talent around the world to be energized to join us, motivated to stay and empowered to thrive.

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