In People Analytics & Insights group at Citigroup, we solve business problems with workforce and business data. We conduct analyses to enable evidence-based decision making. We use statistical models to predict future outcomes and provide actionable insights. Our mission is to equip decision makers with data-driven insights to make the best decisions about people—individuals, teams, and organizations—to drive business performance.

The “Data Scientist: People Analytics and Insights” will be responsible for:

• Applying analytical/technical expertise to translate business problems into actionable solutions.
• Leading execution and automation of analytical projects to ensure that outputs fulfill client requirements and expectations.
• Leading a team of junior analysts to solve complex analytical problems.
• Performing ETL tasks and data analyses (exploratory, confirmatory, and/or qualitative), including wide use of statistical models/algorithms using Python/R/SAS, etc.
• Leveraging data mining and machine learning techniques to build statistical models across a broad spectrum of topics.
• Working with technology and other partners to build and maintain the People Analytics & Insights database, including integrating multiple systems and building large/complex data sets for analytics.
• Staying abreast of current trends in data science research and technology.
• Designing, developing, and maintaining interactive dashboards and data products in Tableau to enable scalable insights delivery across stakeholders.
• Partnering with HR and business stakeholders to translate requirements into Tableau dashboards, visualizations, and self‑service analytics solutions.

The Ideal Candidate will have: Education

• Master’s Degree / Bachelor’s degree in Statistics, Economics, Mathematics, Computer Science, IT, or related quantitative discipline.

6+ years of experience in:

• Utilizing Python for data science, visualization, and project automation.
• Python packages such as Pandas, Scikit‑learn, Seaborn, Num Py, Plotly, etc.
• Advanced SQL (or similar languages for querying relational databases).
• SAS, R, and other scripting languages.
• Tableau: Proficiency in building dashboards, calculated fields, LOD expressions, parameter actions, performance optimization, and publishing to Tableau Server.
• Experience in developing scalable Tableau dashboards for senior HR/business leadership is strongly preferred.

Additional Skills

• Expertise in ML algorithms: classification, clustering, time series forecasting, NLP (spacy, NLTK, etc.).
• Demonstrated ability to lead projects to timely delivery.
• Experience managing and working with large databases; strong understanding of data structures, transformation, validation, and audit processes.
• Strong collaboration skills—Analytics & Insights is a team sport.
• Ability to manage structured and unstructured data with high attention to detail.
• Ability to multitask and manage multiple analytics projects simultaneously.
• Strong problem‑solving, critical thinking, and attention to detail.
• Business and HR acumen is preferred.
• Ability to thrive in a matrix environment.

About Citi:

Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management. Our core activities are safeguarding assets, lending money, making payments and accessing the capital markets on behalf of our clients.

Citi’s Mission and Value Proposition explains what we do and Citi Leadership Standards explain how we do it. Our mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. We strive to earn and maintain our clients’ and the public’s trust by constantly adhering to the highest ethical standards and making a positive impact on the communities we serve. Our Leadership Standards is a common set of skills and expected behaviors that illustrate how our employees should work every day to be successful and strengthens our ability to execute against our strategic priorities.

Diversity is a key business imperative and a source of strength at Citi. We serve clients from every walk of life, every background and every origin. Our goal is to have our workforce reflect this same diversity at all levels. Citi has made it a priority to foster a culture where the best people want to work, where individuals are promoted based on merit, where we value and demand respect for others and where opportunities to develop are widely available to all.

Job Family Group:

Decision Management

Job Family:

Specialized Analytics (Data Science/Computational Statistics)

Time Type:

Full time

Most Relevant Skills

Please see the requirements listed above.

Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View Citi’s EEO Policy Statement and the Know Your Rights poster.