Control Automation - Delivery Lead (C13) - SISAbout CITI

Citi's mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. We have 200+ years of experience helping our clients meet the world's toughest challenges and embrace its greatest opportunities.

About AIM:

Analytics and Information Management (AIM) is a global community that is driving data driven transformation across Citi in multiple functions with the objective to create actionable intelligence for our business leaders. We are a fast-growing organization working with Citi businesses and functions across the world.

What do we do:

We simplify, streamline, and automate controls—strengthening our ability to prevent issues.

Control Automation Team automates manual controls through data driven capabilities using industry standard tools & techniques in collaboration with Business, Internal Audit, Internal Citi Risk and Control and Technology. This team work with business for audit, by Identifying cases on control gaps, policy breaches and providing data evidence for audit completion.

Expertise Required:Responsibility

• Responsible for end-to-end delivery of control automation tools, overseeing the entire Control Automation life cycle from requirement management to implementation.
• Responsible for developing automation solutions that are scalable and can be re-purposed.
• Lead a team of SMEs (Designers, Developers, solution Leads, production support, etc.)
• Develop and implement data analytics/automation strategies to support business objectives and drive decision-making processes.
• Provide strategic recommendations based on data-driven insights to support business planning and resource allocation.
• Stay current to industry trends and emerging technologies in data analytics/ automation to constantly improve process and methodologies.
• Liaison with Business, R&C teams, Operations and Technology stakeholders to identify Control Automation opportunities.
• Lead efforts to Review ARCM (Activity Risk Control Monitoring) documents to proactively identify automation opportunities.
• Critically Assess new tools and AI solutions, identify those that align with organizations goals and technical landscape that can be implemented in the Control Automation Area.

Analytical & Project Management Skills

• Champion and execute controls automation strategic plan, suggest thought leadership ideas for target state.
• Good with formulating analytical methodology, identifying inconsistencies, anomalies & patterns with data.
• Proficient with data manipulation and problem solving to effectively work with large datasets and drive actionable conclusions.
• Have good knowledge of project management principles, good at stakeholder management.
• Appropriately assess risk when business decisions are made, demonstrating consideration for the firm's reputation and safeguarding Citi, its clients, and assets, by driving compliance with applicable laws, rules, and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing, and reporting control issues with transparency.
• Having productive team meetings, 1-on-1 meetings regularly with all team members
• Understand the concerns, challenges, and roadblocks the team is facing and provide them with all the required support to overcome the same.
• Extensive knowledge of automation tools and technologies with the ability to solve complex problems.

Tools and Platforms

• Hands-on experience in SAS, SQL, Python and have strong RDBMS concepts.
• Good understanding on process automation. Appian, Xceptor and Tableau
• Proficient in MS Excel, PowerPoint, and VBA

Nice to have – Experience on below:

• Workflow management tools like Jira, Confluence, Bit Bucket (Version Control) etc.

Domain Skills

Good understanding of

• Banking Products (Wealth, Cards, Deposit, Loans & Insurance etc.)
• MCA, Inherent Risk

Functional Skills

• Business risk, controls, compliance, and data management.
• Knowledge of Finance Regulations, Understanding of Audit Process

Soft Skills

• Proven leadership ability with experience in mentoring and developing a team of managers/SMEs.
• Should have excellent communication and inter-personal skills with the ability to convey technical concepts to non-technical stakeholders.
• Responsible for managing resources effectively and sharing best practices.
• Mentoring junior members in the team
• Ability to thrive in a dynamic and fast-paced environment.
• Contribute to organizational initiatives in wide ranging areas including competency development, training, organizational building activities, etc.
• Proactive approach in solving problems and an eye for detail.
• A strong team player

Basic Qualifications

• Master's degree in information technology / information systems / computer applications / engineering from a premier institute. BTech/B. E/MCA in Information Technology / Information Systems / Computer Applications.
• (Preferred) Postgraduate in – Master’s in computers
• 13+ years of hands-on experience in developing codes on SAS, SQL, Python environment

Job Family Group:

Decision Management

Job Family:

Data/Information Management

Time Type:

Full time

Most Relevant Skills

Please see the requirements listed above.

Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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