The Country HR Officer (CHRO) & Banking HR Advisor leads the HR function in our franchises in Chile and Ecuador. We employ around 79 staff members in Ecuador and 502 in Chile across two separate legal entities.

The successful incumbent ensures the highest standard and quality of HR services and functional governance, accomplishing results through the coordination of professional teams and specialist disciplines, integrating also subject matter and industry expertise. The role requires in-depth understanding of how HR specialist disciplines collectively integrate, collaborate, and contribute to the objectives of the entire function. It requires someone with excellent communication skills and sound commercial acumen to advise, influence and convince internal and, occasionally external, stakeholders.

Responsibilities:

• Lead the HR function in the provision of the highest standard and quality of HR advice, service, and governance.
• Align and integrate HR priorities from a country, legal entity and business perspective.
• Serve as trusted advisor to the CCO & Banking Head to ensure the optimum and safe delivery of franchise, business, and HR goals.
• Provide best-in class HR expertise and consultancy to a broad variety of HR stakeholders around the globe.
• Partner with HR specialist disciplines to implement HR initiatives across the full HR value chain, and compliant with prevailing law and regulation.
• Be an ambassador of the remote HR model, facilitating the efficient delivery of end-to-end, high-quality HR services.
• Drive enhanced performance and talent management practices for critical, country specific leadership roles and influence talent, performance, and mobility decisions in the best interests of the overall Citi franchise.
• Ensure and manage overall the HR governance, regulatory and legislative compliance from an internal and external perspective, covering the two countries.
• Represent Citi HR vis-à-vis local authorities, unions, auditors as well external industry bodies and networks.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Citi policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• Fluency in Spanish and English language (written and spoken)
• Recognized leader with proven record of successfully delivering HR initiatives and projects in a complex and matrixed organization.
• Proven ability in working within, and navigating, a remote HR operating model.
• Exceptional consultation, influencing and communication skills.
• Highly effective relationship building and partnership skills, demonstrating a proactive and client centric attitude.
• High tolerance for dealing with ambiguity and on-going change
• Able and willing to "roll up the sleeves to get it done" as well as being a strategic advisor.
• Keen focus on ‘process improvement’ to increase the effectiveness and efficiency of the services offered.
• Relevant HR experience, incl. as HR Generalist in Chile & Ecuador, ideally in the financial industry.

Education:

• Bachelors/University degree, Master’s degree preferred
• Degree or equivalent in Human Resources Management, Business, or related discipline.

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Job Family Group:

Human Resources

Job Family:

Human Resources Management:

Time Type:

Full time

Most Relevant Skills

Please see the requirements listed above.

Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

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