
Global investment banking and financial services
Cash and Trade Proc Rep
Required skills
Customer Service
Cash and Trade Proc Rep 5 - Teller, Branch Operations is an entry level responsible for processing basic to relatively complex transfers in coordination with the Transaction Services team. The overall objective is to perform moderately complex cash operation tasks, by providing processing assistance for assigned projects.
Responsibilities:
- Processing financial transactions (Cash deposits, Cash withdrawals, transfers).
- Assisting customers with inquiries and resolving issues.
- Maintaining and balancing cash drawers.
- Providing excellent customer service.
- Perform cash management operations, such as cheque processing, return items.
- Participate in compliance related activities to minimize losses
- Assist with cash operational project needs
- Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
Qualifications:
- 0-4 years of relevant experience
- Demonstrated basic experience in cash management processing and transaction services
- Proficiency with Microsoft Office tools and data entry skills.
- Customer service experience.
- Experience in cash handling and banking transactions.
- Strong interpersonal and communication skills.
- Accuracy and attention to detail.
- Ability to work under pressure and meet deadlines.
- Proficiency in relevant banking systems and software.
- Knowledge of banking regulations and procedures.
- Ability to identify and resolve customer issues.
Education:
- B.B.A./M.B.A. is preferred.
This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.
Job Family Group:
- Operations
- Transaction Services
Job Family:
Cash Management
Time Type:
Full time
Most Relevant Skills
Please see the requirements listed above.
Other Relevant Skills
For complementary skills, please see above and/or contact the recruiter.
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
View Citi’s EEO Policy Statement and the Know Your Rights poster.
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About Citigroup

Citigroup
PublicCitigroup Inc. or Citi is an American multinational investment bank and financial services company based in New York City. The company was formed in 1998 by the merger of Citicorp, the bank holding company for Citibank, and Travelers; Travelers was spun off from the company in 2002.
10,001+
Employees
New York City
Headquarters
$86B
Valuation
Reviews
10 reviews
3.7
10 reviews
Work-life balance
3.8
Compensation
2.5
Culture
4.0
Career
3.2
Management
3.5
65%
Recommend to a friend
Pros
Good work-life balance
Supportive management and colleagues
Good benefits
Cons
Low or uncompetitive salary/pay
Long hours during peak times
Poor management and lack of direction
Salary Ranges
48 data points
Senior/L5
Senior/L5 · Cash & Trade Processing Senior Group Manager
2 reports
$247,000
total per year
Base
$195,245
Stock
-
Bonus
-
$247,000
$247,000
Interview experience
3 interviews
Difficulty
3.3
/ 5
Duration
14-28 weeks
Experience
Positive 0%
Neutral 33%
Negative 67%
Interview process
1
Application Review
2
Recruiter Screen
3
Technical Interview
4
Panel/Group Interview
5
Final Round
6
Offer
Common questions
Technical Knowledge
Coding/Algorithm
Behavioral/STAR
Past Experience
Culture Fit
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