Role:

This role is for a Technology Risk and Control Officer with specific focus on Artificial Intelligence (AI) including Generative AI and Agentic AI. The successful candidate will be responsible to drive AI control improvements, lead the coordination of AI specific Internal audits and 2LOD challenges. In addition, the Control Officer will be responsible for driving AI governance and risk management process improvements. This position involves close collaboration with various technology teams, Internal audit, and 2LOD to enable the safe adoption of Generative AI & Agentic AI technologies across enterprise-wide applications and processes. This role will also require frequent interaction with Senior Development and Risk managers.

You might be a good fit if you

• An effective leader who can deliver tangible outcomes.
• Seize the opportunity to explore Agentic AI, Gen AI, machine learning and its real-world applications at scale. Jump in!
• Read, and constantly improve your knowledge of the most recent changes in the AI field
• A relentless passion to learn more and go deep into Agentic AI & Generative AI, not afraid of challenging the status quo.
• Be a game-changer, ready to step beyond your designated role
• Bring your Technology and Risk Management critical thinking into practice.
• Thrive in a results-driven environment, where flexibility fuels impact
• Self-starter, motivated to achieve the desired outcomes and deliver value.

What you’ll do within the CTO Risk and Control team:

• Contribute to the uplifting and upscaling of the AI Controls and Governance,
• Assist in enabling a responsible adoption of best-in-class AI platforms for the bank
• Partner with AI engineers to ensure AI enablers and Products are engineered and build in compliance with best practices and enterprise policies and Standards
• Identify and help implement opportunities where AI can uplift the Risk and Control process and practices.
• Critical thinking and ability to clearly articulate risks and dimension impact.

Responsibilities:

• Lead effort to assess AI Risks across applications, systems, platforms, and Use Cases. Identify and escalate Risks.
• Develop Partnership with the Technology teams and develop risk mitigation and controls to enable the safe adoption of AI across the enterprise.
• Lead discussions with Internal Audit, and 2LOD on AI specific challenges. Drive risk-based conversations and provide response to inquires in a timely manner.
• Identify and lead process and control improvements to uplift and upscale the AI control framework and governance process.
• Instrumental and influential in uplifting and upscaling of AI Policies, Standards, and Procedure.
• Follow up and escalate on remediation actions, risk mitigations, and Risk breaches. Ensure CTO remains within acceptable Risk Appetite.
• Develop controls and risk mitigation strategies for AI.

Experience that will help you succeed in this role

• 10+ years related experience
• Past experience leading a small group of technology risk managers.
• Past experience working in a Technology Risk & Control function preferably focused on emerging technology.
• Proven background auditing Artificial Intelligence and Large Language Model implementation or systems
• Background in Application development and/or application/system risk assessments, Agentic AI or Gen AI specific is preferred.
• Experience with Cloud Architecture, threat modelling, and risk assessments.

Job Family Group:

Risk Management

Job Family:

In-Business Risk

Time Type:

Full time

Primary Location:

Irving Texas United States:

Primary Location Full Time Salary Range:

$114,720.00 - $172,080.00

In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

Most Relevant Skills

Analytical Thinking, Business Acumen, Constructive Debate, Escalation Management, Issue Management, Policy and Procedure, Policy and Regulation, Risk Controls and Monitors, Risk Identification and Assessment, Stakeholder Management.

Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

Anticipated Posting Close Date:

Apr 21, 2026

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

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