We are seeking a highly skilled and experienced Senior Workflow and Microservices Lead to join our dynamic team with, with a proven track record of successfully leading and delivering complex technology projects. The successful candidate will be instrumental in designing, developing, and maintaining robust, scalable, and secure applications using cutting edge technologies. This role requires a strong understanding of Client lifecycle management, KYC lifecycle, Workflow (Business Process Management BPMN, Case management CMN) and Rules (Decision model DMN, Business Rules engine BRE) practices, low code platforms contributing significantly to our core platforms and services.

Responsibilities:

• Design, Develop, Automate, Test, Maintain, deploy highly effective, manageable, monitorable, configurable client lifecycle management workflows/Case focusing on KYC.
• Work with COTS (Commercial off the shelf) SAAS systems.
• Extensive architectural design, implementation, and evolution of workflow and rules solutions. Collaborate with cross-functional teams, including product owners, architects, and other engineers, to define, design, and ship new features.
• Perform mandated code reviews and contribute to a culture of continuous improvement.
• Integrate workflow with Citi’s Internal systems using the tool’s array of capabilities.
• Embrace AI for Dev team and Operation efficiencies.
• Extensive experience in building scalable, distributed, highly available systems that will handle millions of transactions.
• Ability to find the cost effective yet scalable solutions for the firm.
• Proficiency with unit tests, automation tests for development.
• Meticulous in delivering testable, maintainable, scalable, configurable code

Soft skills:

• Excellent problem-solving, analytical, negotiation skills.
• Adaptive, Flexible, resilient, and committed to design-thinking, deliverables, application support and continuous learning in a rapidly evolving IT landscape.
• Proactive approach to identifying and mitigating risks.
• Excellent communication and interpersonal skills, with the ability to bridge technical and business teams.

Qualifications:

• 6 + years of experience in system analysis and in programming of software applications
• Experience in managing and implementing successful projects
• Subject Matter Expert (SME) in at least one area of Applications Development
• Ability to adjust priorities quickly as circumstances dictate
• Demonstrated leadership and project management skills
• Consistently demonstrates clear and concise written and verbal communication
• Extensive experience in least 2 of these workflow engines: Pega, IBM BAW, Unqork, Outsystems.
• Experience in Fenergo is added advantage.
• Exposure to programming skills responsible for development of Services/APIs using Springboot, Java, TypeScript, Apache Camel, Kafka
• Extensive experience with multiple DMN /BRE tools like Drools, IBM BAM, IBM ODM in configuring, managing, exposing, versioning rules and decisions

Education:

• Bachelor’s degree/University degree or equivalent experience
• Master’s degree preferred
• Degree in computer science, Engineering, or a related technical field

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Additional nice to have skills:

• Extensive experience integrating the workflow solution with systems using various sync/async protocols.
• Extensive Experience with life cycle management, building exception flows and troubleshooting of workflows and applications in live Production systems
• Extensive Experience working with Oauth2, JWT, and Hashi Corp Vault, Citi’s COIN for advanced authentication and authorization mechanisms.
• Extensive Experience in designing data models and integration with multiple modern databases.
• Experience integrating with data analytics, monitoring, visualization tools.
• Experience incorporating various AI technologies like co-pilot, Renovate, Delphyne and other agentic AI capabilities to measure, find efficiency in workflows and Operation work-load reduction.
• Experience with Redis or equivalent for caching and performance optimization
• Exposure to Api Gateways, Service Discovery and Distributed Tracing
• Exposure to sanctions, compliance and KYC type of applications
• Familiarity with DevOps Practices and containerization tools like Docker and

Job Family Group:

Technology

Job Family:

Applications Development

Time Type:

Full time

Primary Location Full Time Salary Range:

$120,800.00 - $170,800.00

Most Relevant Skills

Please see the requirements listed above.

Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

Automated Processing and AI

We use automated processing, including artificial intelligence, for our legitimate business interests (or our reasonable and appropriate business purposes) to identify and align the candidate's skills and abilities with a specific job opening. Additionally, if you so choose, or consent, we can match your skills and abilities to other suitable roles at Citi.

Importantly, all our hiring processes and decisions, including determining your suitability for a role, are conducted, checked, and decided by individuals. Our automated processing and AI do not involve relying on automatic or autonomous decision-making. Please refer to any Jurisdictional Considerations, with specific provisions for your country (where relevant) for further details.

This job opening is for an existing job vacancy.

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