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职位Citigroup

L3 Production Support Analyst – Assistant Vice President

Citigroup

L3 Production Support Analyst – Assistant Vice President

Citigroup

CHENNAI, Tamil Nādu, India

·

On-site

·

Full-time

·

2w ago

We are seeking an experienced ** 8- 10+ years **and highly motivated Assistant vice president AVP to join our Production/Application support team in a dynamic Fintech/Liquidity reporting environment.

The ideal candidate will bring a blend of strong technical skills Unix, PLSQL, SQL, Big Data technologies and deep domain expertise in financial services

e.g: Securities, secured financing, rates,Liquidity reporting,Derivatives,front office/back-office system, trading lifecycle

This role requires someone who thrives in a high-pressure environment, can troubleshoot complex production issues, understands the full trade lifecycle, and can bridge the gap between critical business users and technical teams.

Key Responsibilities:

  • Provide L2/L3 production support for mission critical liquidity reporting and financial applications, ensuring high availability and performance.
  • Monitor and resolve incidents related to trade capture, batch failures, position keeping, market data, pricing, risk and liquidity reporting.
  • Engage with operations, traders, quants, development teams to understand and resolve production outages/issues.
  • Have hands on experience with PLSQL.
  • Proactively manage alerts, logs and jobs using Autosys, Unix tools, and monitoring platformsITRS/AWP** .
  • Execute advance SQL queries and scripts for data analysis, validation, and issue resolution.
  • Support multiple applications build on stored proc, SSIS, SSRS, Big data ecosystems hive, spark, Hadoop and troubleshoot data pipeline issues.
  • Maintain and improve knowledge bases, SOPs, and runbooks for production support.
  • Participate in change management and release activities, including deployment validations.
  • Lead root cause analysis RCA , conduct post incident reviews, and drive permanent resolutions.
  • Collaborate with infrastructure teams on capacity, performance, and system resilience initiatives.
  • Contribute to continuous service improvement, stability management, and automation initiatives.

Required Skills & Qualification:

  • Bachelor’s or master’s degree in computer science, Information Technology, Engineering, or a related field.
  • 8 - 10+ Years of experience in application or production support with 2+ years at a lead level.
  • Strong hands-on experience with.
  • Unix/Linus scripting, file manipulation, job control
  • PLSQL , SQL MSSQL/Oracle or similar, Stored proc, SSIS, SSRS
  • Big Data technologies Hadoop, Hive, Spark
  • Job Schedulers like Autosys.
  • Log analysis tools.
  • Solid understanding of financial instruments and trade lifecycle Equities, Fixed incomes, Secured Financing, Derivatives, Liquidity management
  • Familiarity with CUSIP, ISINs and other instrument identifiers.
  • Knowledge of front office/back office and reporting workflows and operations.
  • Excellent analytical and problem-solving skills , with the ability to work in a time-sensitive environment.
  • Effective communication and stakeholder management skills across business and technical teams.
  • Experience with ITIL processes, including incident, problem, and change management.

Preferred Qualifications:

  • Exposure to cloud platforms and containerization Docker, Kubernetes
  • Experience with scripting languages Python, Shell
  • Knowledge of messaging services , middleware Kafka, MQ
  • Familiarity with regulatory and compliance reporting tools and processes.

Job Family Group:

Technology

Job Family:

Applications Support

Time Type:

Full time

Most Relevant Skills

Please see the requirements listed above.

Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View Citi’s EEO Policy Statement and the Know Your Rights poster.

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关于Citigroup

Citigroup

Citigroup

Public

Citigroup Inc. or Citi is an American multinational investment bank and financial services company based in New York City. The company was formed in 1998 by the merger of Citicorp, the bank holding company for Citibank, and Travelers; Travelers was spun off from the company in 2002.

10,001+

员工数

New York City

总部位置

$86B

企业估值

评价

3.7

10条评价

工作生活平衡

4.0

薪酬

2.8

企业文化

4.2

职业发展

3.5

管理层

3.3

68%

推荐给朋友

优点

Good work-life balance

Supportive management and colleagues

Good benefits

缺点

Low/uncompetitive salary and pay

Poor management and lack of direction

Heavy workload and long hours

薪资范围

38个数据点

Mid/L4

Senior/L5

Staff/L6

Mid/L4 · Business Risk Intermediate Analyst

1份报告

$77,165

年薪总额

基本工资

$67,100

股票

-

奖金

-

$77,165

$77,165

面试经验

3次面试

难度

3.3

/ 5

时长

14-28周

体验

正面 0%

中性 33%

负面 67%

面试流程

1

Application Review

2

HR Screen

3

Technical Assessment

4

Hiring Manager Interview

5

Final Round Interview

6

Offer Decision

常见问题

Technical Knowledge

Behavioral/STAR

Past Experience

Problem Solving

Culture Fit