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L3 Production Support Analyst – Assistant Vice President
CHENNAI, Tamil Nādu, India
·
On-site
·
Full-time
·
2w ago
We are seeking an experienced ** 8- 10+ years **and highly motivated Assistant vice president AVP to join our Production/Application support team in a dynamic Fintech/Liquidity reporting environment.
The ideal candidate will bring a blend of strong technical skills Unix, PLSQL, SQL, Big Data technologies and deep domain expertise in financial services
e.g: Securities, secured financing, rates,Liquidity reporting,Derivatives,front office/back-office system, trading lifecycle
This role requires someone who thrives in a high-pressure environment, can troubleshoot complex production issues, understands the full trade lifecycle, and can bridge the gap between critical business users and technical teams.
Key Responsibilities:
- Provide L2/L3 production support for mission critical liquidity reporting and financial applications, ensuring high availability and performance.
- Monitor and resolve incidents related to trade capture, batch failures, position keeping, market data, pricing, risk and liquidity reporting.
- Engage with operations, traders, quants, development teams to understand and resolve production outages/issues.
- Have hands on experience with PLSQL.
- Proactively manage alerts, logs and jobs using Autosys, Unix tools, and monitoring platformsITRS/AWP** .
- Execute advance SQL queries and scripts for data analysis, validation, and issue resolution.
- Support multiple applications build on stored proc, SSIS, SSRS, Big data ecosystems hive, spark, Hadoop and troubleshoot data pipeline issues.
- Maintain and improve knowledge bases, SOPs, and runbooks for production support.
- Participate in change management and release activities, including deployment validations.
- Lead root cause analysis RCA , conduct post incident reviews, and drive permanent resolutions.
- Collaborate with infrastructure teams on capacity, performance, and system resilience initiatives.
- Contribute to continuous service improvement, stability management, and automation initiatives.
Required Skills & Qualification:
- Bachelor’s or master’s degree in computer science, Information Technology, Engineering, or a related field.
- 8 - 10+ Years of experience in application or production support with 2+ years at a lead level.
- Strong hands-on experience with.
- Unix/Linus scripting, file manipulation, job control
- PLSQL , SQL MSSQL/Oracle or similar, Stored proc, SSIS, SSRS
- Big Data technologies Hadoop, Hive, Spark
- Job Schedulers like Autosys.
- Log analysis tools.
- Solid understanding of financial instruments and trade lifecycle Equities, Fixed incomes, Secured Financing, Derivatives, Liquidity management
- Familiarity with CUSIP, ISINs and other instrument identifiers.
- Knowledge of front office/back office and reporting workflows and operations.
- Excellent analytical and problem-solving skills , with the ability to work in a time-sensitive environment.
- Effective communication and stakeholder management skills across business and technical teams.
- Experience with ITIL processes, including incident, problem, and change management.
Preferred Qualifications:
- Exposure to cloud platforms and containerization Docker, Kubernetes
- Experience with scripting languages Python, Shell
- Knowledge of messaging services , middleware Kafka, MQ
- Familiarity with regulatory and compliance reporting tools and processes.
Job Family Group:
Technology
Job Family:
Applications Support
Time Type:
Full time
Most Relevant Skills
Please see the requirements listed above.
Other Relevant Skills
For complementary skills, please see above and/or contact the recruiter.
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
View Citi’s EEO Policy Statement and the Know Your Rights poster.
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Citigroupについて

Citigroup
PublicCitigroup Inc. or Citi is an American multinational investment bank and financial services company based in New York City. The company was formed in 1998 by the merger of Citicorp, the bank holding company for Citibank, and Travelers; Travelers was spun off from the company in 2002.
10,001+
従業員数
New York City
本社所在地
$86B
企業価値
レビュー
3.7
10件のレビュー
ワークライフバランス
4.0
報酬
2.8
企業文化
4.2
キャリア
3.5
経営陣
3.3
68%
友人に勧める
良い点
Good work-life balance
Supportive management and colleagues
Good benefits
改善点
Low/uncompetitive salary and pay
Poor management and lack of direction
Heavy workload and long hours
給与レンジ
38件のデータ
Mid/L4
Senior/L5
Staff/L6
Mid/L4 · Business Risk Intermediate Analyst
1件のレポート
$77,165
年収総額
基本給
$67,100
ストック
-
ボーナス
-
$77,165
$77,165
面接体験
3件の面接
難易度
3.3
/ 5
期間
14-28週間
体験
ポジティブ 0%
普通 33%
ネガティブ 67%
面接プロセス
1
Application Review
2
HR Screen
3
Technical Assessment
4
Hiring Manager Interview
5
Final Round Interview
6
Offer Decision
よくある質問
Technical Knowledge
Behavioral/STAR
Past Experience
Problem Solving
Culture Fit
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