Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your managerial, problem solving and communication skills to Citi’s Lending Operations in Warsaw.

By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.

Team/Role Overview

The Loan Operations Team provide operational support for multiple Clients and business sectors across the UK/E/MEA region providing Loan Administration services for both syndicated and bilateral deals originated and captured within the region.

The mission is to provide a high quality and consistent level of service to all entities throughout the life cycle of the loan.

What you’ll do

• Investigate and resolve cash exceptions and payable/receivable items

• Escalate control gaps and issues to senior management

• Build relationships throughout the business to establish a peer network.

• Resolve complex problems where the analysis of situations or data requires an in-depth evaluation of loan procedures and industry standards.

• Seek to improve operational procedures and controls within the group. Identify weakness, articulate these, and suggest solutions.

• Support an expansive and/or diverse array of products (risk and control) /services

• Follow established procedures to identify and resolve problems related to loan documentation/processing activities that require investigation or research and makes recommendations to management to support process improvement

What we’ll need from you

• Advanced English Language skills both, written and spoken

• 2 years of relevant professional experience

• Basic understanding of Loan Processes, Procedures, Products and Services

• Knowledge and/or previous experience with Loan IQ will be an advantage

• Adequate ability to identify, mitigate, manage, resolve, and escalate risks and issues

• The jobholder will need to be flexible and able to deal with the ongoing changing needs of the Business in a positive way

• Analytical skills to filter, prioritize and validate potentially complex material from multiple projects, thereby defining problems and developing solutions

What we can offer you:

By joining Citi Poland, you will not only be part of a business casual workplace with a hybrid working model (2 days working at home per week), but also receive a competitive compensation package and enjoy a whole host of additional benefits that support you (and your family) to be well, live well and save well:

• Paid Parental Leave Program (maternity and paternity leave); A supportive workplace for professionals returning to the office from childcare leave

• Award-winning pension plan,​ multisport, holiday allowance

• Private Medical Care Program, Group Life Insurance

• Consideration for annual discretionary bonus

• Employee Assistance Program

• Access to a wide variety of learning and development programs, online course libraries and upskilling platforms, such as Udemy and Degreed

• Flexible work arrangements to support you in managing work - life balance

• Career progression opportunities across geographies and business lines; Mentoring Programs

• Socially active employee communities with diverse networking opportunities

Job Family Group:

• Operations
• Transaction Services

Job Family:

Loan Documentation and Processing:

Time Type:

Full time

Primary Location Full Time Salary Range:

zł90,440.00 - zł142,960.00

Most Relevant Skills

Please see the requirements listed above.

Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

Automated Processing and AI

We use automated processing, including artificial intelligence, for our legitimate business interests (or our reasonable and appropriate business purposes) to identify and align the candidate's skills and abilities with a specific job opening. Additionally, if you so choose, or consent, we can match your skills and abilities to other suitable roles at Citi.

Importantly, all our hiring processes and decisions, including determining your suitability for a role, are conducted, checked, and decided by individuals. Our automated processing and AI do not involve relying on automatic or autonomous decision-making. Please refer to any Jurisdictional Considerations, with specific provisions for your country (where relevant) for further details.

This job opening is for an existing job vacancy.

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View Citi’s EEO Policy Statement and the Know Your Rights poster.