Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Our core activities are safeguarding assets, lending money, making payments and accessing the capital markets on behalf of our clients.

Citi’s Mission and Value Proposition explain what we do and Strategy explain how we do it. Our mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. We strive to earn and maintain our clients’ and the public’s trust by constantly adhering to the highest ethical standards and making a positive impact on the communities we serve.

The Quality Engineer Analyst is a strategic professional who stays abreast of developments within own field and contributes to directional strategy by considering their application in own job and the business. Recognized technical authority for an area within the business. Requires basic commercial awareness. There are typically multiple people within the business that provide the same level of subject matter expertise. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Significant impact on the area through complex deliverables. Provides advice and counsel related to the technology or operations of the business. Work impacts an entire area, which eventually affects the overall performance and effectiveness of the sub-function/job family.

Key Responsibilities

• Works collaboratively across product lines and department boundaries to enable functional testing and work closely with the engineering team to help build out the tooling and automation.

• Deeply understands test methodologies - such as agile; functional, integration and regression testing

• Manage and run the QA cycle as part of the agile development cycle and work towards taking the sprints to closure.

• Increasing automation percentage and use of AI in testing and perform API/UI/ database and end to end testing

• Build reliable automated test suites that run as part of the project CI and/or nightly build system.

• Have a basic understanding of automation testing and performance testing.

• Is disciplined, with an eye for detail, and have excellent written and verbal communication skills.

• Triage efficiently, prioritizing issues by the highest impact and scope. You know how to get the right bugs fixed

• Is comfortable in a collaborative, agile, and distributed development environment.

In addition to the above responsibilities, senior position responsibilities also include:

• Ensure essential procedures are followed and help define operating standards and processes

• Has the ability to operate with a limited level of direct supervision.

• Takes ownership of tasks assigned and reports to senior management appropriately at regular agreed intervals.

Technology Skills:

• Maintaining the manual & automated test suites and enhance it as the product matures

• Extensive experience with automation in tools Selenium or Cypress and BDD such as cucumber. Preference would be Cypress

• API testing and database testing (able to run queries on database)

• .Foster a spirit of innovation and collaboration regarding Quality Assurance.

• Collaborate and partner closely with program managers, development leads, test leads and production support teams to ensure that software is tested to highest quality.

• Explore, test, and configure not just technical flows but actual business transaction and provide deep insights

• Knowledge of SDLC and QA methodologies, quality process, defect tracking systems including change management.

• Drive and promote quality culture within and outside QE

Qualifications:

• 5+ years of relevant experience in testing

• Minimum 3+ years of hands-on experience as functional tester

• Experience in designing and implementing automation test frameworks, test scripting, test suite execution and test reporting. Experience in selenium (Java) or Cypress automation framework (javascript) is a key expectation for this role.

• Ability to adjust priorities quickly as circumstances dictate

• Consistently demonstrates clear and concise written and verbal communication

Education:

• Bachelor’s degree/University degree or equivalent experience

Job Family Group:

Technology

Job Family:

Applications Development

Time Type:

Full time

Primary Location Full Time Salary Range:

$94,300.00 - $141,500.00

Most Relevant Skills

Please see the requirements listed above.

Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

Automated Processing and AI

We use automated processing, including artificial intelligence, for our legitimate business interests (or our reasonable and appropriate business purposes) to identify and align the candidate's skills and abilities with a specific job opening. Additionally, if you so choose, or consent, we can match your skills and abilities to other suitable roles at Citi.

Importantly, all our hiring processes and decisions, including determining your suitability for a role, are conducted, checked, and decided by individuals. Our automated processing and AI do not involve relying on automatic or autonomous decision-making. Please refer to any Jurisdictional Considerations, with specific provisions for your country (where relevant) for further details.

This job opening is for an existing job vacancy.

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View Citi’s EEO Policy Statement and the Know Your Rights poster.