Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills in testing analysis, problem solving and communication to Citi’s Wealth Quality Engineering Team.

By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.

Team/Role Overview

IT Quality Analyst role is located in Warsaw but is part of a dynamic virtual team with members based in the US and India. In this role, you will collaborate closely with various functional groups within Citi Bank, engaging directly with both technology and business teams. You’ll play a key role in fostering effective communication and ensuring seamless collaboration across international teams.

Role has responsibility for test case design based on business requirements, test case execution, defect managing within project testing phase.

Key responsibilities in this role include collaborating with Technology partners to establish agreements for comprehensive end-to-end coverage during the UAT testing planning phase. This also encompassed the design, execution and completion of UAT testing for assigned projects, all while adhering to timelines within the SDLC process.

What you’ll do:

• Work with a cross-functional and geographically dispersed team of resources to manage application testing for quality assurance,

• Perform end to end testing of application including requirements understanding, test planning, test case and scenario development, test execution, results analysis and sign off, manage test data,

• Work with multiple teams to develop, and execute functional and regression testing,

• Work with regional and functional business managers, application managers, regional production support managers, vendor resources and project team leads to outline service agreements, test plans, environment scheduling, approve test scripts, report metrics, etc.

• Work with Citi Wealth Quality Engineering teams in an onshore/offshore model

• Work with teams in a collaborative style to engage partners and proactively manage activities.

• Improves quality of applications and user satisfaction by minimizing the amount of defects that go into UAT and production, test processes and perform data validation

What we’ll need from you:

• 3+ years of experience in software quality assurance and testing.
• Proficient in Agile development methodologies.
• Skilled in end-to-end functional testing, including requirements analysis, test case creation, execution, and sign-off.
• Expertise in using test management tools, particularly Jira.
• Experience working in a distributed team model (onshore/offshore) and collaborating with clients, developers, and business users.
• Proactive, self-sufficient, and takes full ownership of tasks from start to finish.
• Capable of resolving complex and highly variable technical challenges.
• Strong communication and diplomacy skills for effective stakeholder management.

What we can offer you:

By joining Citi Solutions Center Poland, you will not only be part of a business casual workplace with a hybrid working model (currently up to 2 days working at home per week), but also (potentially, subject to final offer) receive a competitive base salary and enjoy a whole host of additional benefits which can include:

• Employer paid Defined Contribution Pension Plan contribution of 6% of employee’s pensionable earnings (PPE Program)

• Employer paid Private Medical Care Package for employees and Private Medical Care Packages for certain family members available at preferential rates

• Employer paid Life Insurance Program for employees and Life Insurance for certain family members available at preferential rates

• Employee Assistance Program financed by Employer

• Paid Parental Leave Program (maternity and paternity leave; statutory and 2 weeks additional paid paternity leave)

• Sport Card for employees subsidized via Social Benefits Fund and Sport Cards for certain family members available at preferential rates

• Additional benefits from Company’s Social Benefit Fund, in particular: Holidays Allowance, support for sport and cultural activities, team building events.

• Additional day off for volunteering

• Cafeteria/ flex benefit – a company benefits system which enables employees to select and purchase benefits offered by a provider and available for employees on the platform.

• Opportunity to receive an annual discretionary incentive award

• Special offers and discounts for employees

• Copy and paste the URL below into a new tab on your web browser to view the Remuneration Regulations extract: https://tbcdn.talentbrew.com/company/287/cms/v3/docs/policies/RemunerationRegulations-KeyProvisions-CitibankEurope_plc_05012025_A.pdf

Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive.

Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities.

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Job Family Group:

Technology

Job Family:

Technology Quality

Time Type:

Full time

Primary Location Full Time Salary Range:

120 200,00 zł - 190 000,00 zł

Most Relevant Skills

Please see the requirements listed above.

Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

Automated Processing and AI

We use automated processing, including artificial intelligence, for our legitimate business interests (or our reasonable and appropriate business purposes) to identify and align the candidate's skills and abilities with a specific job opening. Additionally, if you so choose, or consent, we can match your skills and abilities to other suitable roles at Citi.

Importantly, all our hiring processes and decisions, including determining your suitability for a role, are conducted, checked, and decided by individuals. Our automated processing and AI do not involve relying on automatic or autonomous decision-making. Please refer to any Jurisdictional Considerations, with specific provisions for your country (where relevant) for further details.

This job opening is for an existing job vacancy.

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

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