Senior Business Analyst

• The TTS Analytics team provides analytical insights to the Product, Pricing, Client Experience and Sales functions within the global Treasury & Trade Services business. The team works on business problems focused on driving acquisitions, cross-sell, revenue growth & improvements in client experience.
• The team extracts relevant insights, identifies business opportunities, converts business problems into analytical frameworks, uses big data tools and machine learning algorithms to build predictive models & other solutions, and designs go-to-market strategies for a huge variety of business problems.

QUALIFICATIONS:

Experience:

• Master’s Degree (preferred) with 5-8 years of experience in data analytics

• Must have:

• Marketing analytics experience

• Experience on business problems around sales/marketing strategy optimization, pricing optimization, client experience, cross-sell and retention

• Experience across different analytical methods like hypothesis testing, segmentation, time series forecasting, test vs. control comparison etc.

• Predictive modeling using Machine Learning

• Good to have:

• Experience in financial services

• Experience working with data from different sources and of different complexity

• Experience with unstructured data analysis, e.g. call transcripts, using Natural language Processing (NLP)/ Text Mining

Skills: Analytical Skills:

• Strong logical reasoning and problem solving ability
• Proficient in converting business problems into analytical tasks, and analytical findings into business insights
• Proficient in formulating analytical methodology, identifying trends and patterns with data
• Has the ability to work hands-on to retrieve and manipulate data from big data environments

Tools and Platforms:

• Proficient in Python, Pyspark , SQL
• Proficient in Tableau, MS Excel, PowerPoint

Soft Skills:

• Ability to identify, clearly articulate and solve complex business problems and present them to the management in a structured and simpler form

• Should have excellent communication and inter-personal skills

• Story telling ~ Some part in Dashboarding ~ 10%

• Strong process/project management skills

• Ability to coach and mentor juniors

• Contribute to organizational initiatives in wide ranging areas including competency development, training, organizational building activities etc.

• Experience in Pyspark, SQL & Python

• Experience in data visualization tools like Tableau

• Data science and Machine learning concepts understanding and experience is a plus

------------------------------------------------------ ## Job Family Group:

Decision Management
------------------------------------------------------ ## Job Family:

Business Analysis
------------------------------------------------------ ## Time Type:

Full time
------------------------------------------------------ ## Most Relevant Skills

Please see the requirements listed above.
------------------------------------------------------ ## Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.
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