At Citi, we get to connect millions of people across hundreds of cities and countries every day. And we've been doing it for more than 200 years. We do this through our unparalleled global network. We provide a broad range of financial services and products to our clients – whether they be consumers, corporations, governments or institutions – to help them meet their biggest opportunities and face the world's toughest challenges.

• We’re currently looking for a high caliber professional to join our team as FX Team Lead, Payment Operations, Officer

• Hybrid based in Manila, Philippines. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:

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• We believe all parents deserve time to adjust to parenthood and bond with the newest members of their families. That’s why in early 2020 we began rolling out our expanded Paid Parental Leave Policy to include Citi employees around the world.

• We empower our employees to manage their financial well-being and help them plan for the future.

• Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.

• We have a variety of programs that help employees balance their work and life, including generous paid time off packages.

• We offer our employees resources and tools to volunteer in the communities in which they live and work. In 2019, Citi employee volunteers contributed more than 1 million volunteer hours around the world.

The FX Team Lead is a role responsible for ensuring transactions are processed accurately and on time. The overall objective is to process daily payments and receivables (Domestic/Cross border) for Citi corporate clients, conduct analysis and resolve issues. Primary focus for this lead role is to manage the FX related processing for TTS related deals. This would include document review, screening, remittance processing and related regulatory reporting for the said FX purchase and remittance. The lead is expected to engage with Markets Team and other stakeholders on a day-to-day basis and also be able to address client concerns.

This role is also responsible for managing technology projects throughout the entire system development lifecycle in coordination with the Payments and Receivables team.

In this role, you are expected to:

• Manage end to end operational duties of domestic and foreign cash transactions.
• Perform tasks and be able to support other payment flows on top of the main role when necessary : Peso Net, PDDTS, RTGS, FX conversion/settlement and Cheque issuance.
• Assist/guide client on the required documentation for their transactions as defined by regulators.
• Liaises across teams and stakeholders to ensure client’s transactions are efficiently processed.
• Spearhead/assist Payments Head on projects relating to streamlining processes, implementation of automation across the funds transfer space, and elimination of bespoke/manual processes being handled by the Cash Management Team.
• Reach out to Citi corporate clients for any clarifications needed via email or callback.
• Support the delivery services in line with agreed service standards and turnaround time.
• Service client inquiries on domestic and foreign cash transactions for Payments and Receivables.
• Review and provide disposition on transactions that were tagged for sanction screening. And ensure dispositions are aligned with the Global Sanction Screening Policy.
• Understand the procedures and compliance policies to ensure transactions that post potential risk are processed and adheres to the global policy.
• Coordinate and assist client for any discrepancy from funds transfer instruction initiated by the client.
• Performs reconciliation on transactions processed by the team and addressed any discrepancies and accounting breaks.
• Coordinate and contribute to initiatives that support the goal of the operations function and overall business.
• Perform investigation on escalated or questioned transactions by clients and stakeholders.
• Participate in UAT/Sanity testing.
• Responsible in regulatory reporting and ensures accuracy of items being reported.
• Understanding of the BSP FX regulation

As a successful candidate, you’d ideally have the following skills and exposure:

• 3-5 years of experience in a related role within trade / cash operations management
• Effective verbal and written skills
• Effective communication and analytical skills
• Effective relationship management skills
• Expert level proficiency in Windows, MS Project, and MS Office Suite

Education:

• Bachelor’s/University degree or equivalent experience

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today

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Job Family Group:

• Operations
• Transaction Services

Job Family:

Cash Management

Time Type:

Full time

Most Relevant Skills

Please see the requirements listed above.

Other Relevant Skills

Cash Management, FX Settlements, FX Swaps.

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