Are you a commercially-driven product professional looking for a career move that will put you at the heart of a global financial institution, directly impacting market share and revenue?

By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.

Team/Role Overview

This pivotal role supports Spring by Citi, our payment acceptance solution. As a Commercial Product Manager, you'll develop and execute commercial strategies and product plans to drive market penetration, revenue growth, and competitive advantage. Working closely with global sales teams and Product Management, you'll ensure product offerings are optimized for commercial impact throughout their lifecycle. Your objective is to accelerate commercialization, expand market share, and solidify our competitive position across EU and UK clusters, while supporting global initiatives.

This Role is a “Controlled Function” Role as defined by the Central Bank of Ireland Reform Act 2010 and Principal Regulations 2011, and amending Regulations 2014, 2015.

What you’ll do

• Commercial Strategy & Sales Partnership: Collaborate with sales and cross-functional teams to drive successful product launches and commercialization, ensuring market readiness and sales enablement.
• Go-to-Market Contribution: Support strategic roadmap development, go-to-market launches, and commercial marketing to maximize revenue and market adoption.
• Client & Sales Engagement: Act as a commercial subject matter expert, partnering with sales to present solutions, articulate value propositions, and support deal closure.
• Commercial Performance: Monitor core product performance, focusing on client acquisition, revenue growth, and optimizing client experience. Prioritize features driving commercial impact.
• Pricing & Revenue Optimization: Develop and implement pricing strategies, analyze market dynamics, and optimize profitability. Support sales in commercial negotiations.
• Partner Development: Cultivate commercial relationships with external partners and schemes to identify new market opportunities and expand channels.
• Market Share & Positioning: Execute commercial strategies for value propositions, market positioning, segmentation, pricing, targeting, and channel partnerships to expand market share and achieve preferred partner status.
• Regional & Global Strategy: Implement regional and global commercial strategies, coordinating with sales, product, and operations to penetrate new markets and expand relationships.
• Market Intelligence & Innovation: Conduct commercial analysis of client needs and competitors to inform a market-driven product innovation roadmap, delivering advanced solutions.
• Commercial Lifecycle Management: Manage aspects of the product commercial lifecycle, focusing on market demands, sales enablement, and competitive advantage.
• Achieve Commercial Targets: Accountable for achieving client acquisition targets, driving financial performance, maximizing revenue, and optimizing commercial expenses. Identify and address market opportunities and gaps.
• Go-to-Market Planning: Develop comprehensive go-to-market business plans, ensuring alignment with sales and client-facing teams to foster profitable client relationships.
• Strategic Alliances Support: Support commercial innovation through strategic partnerships, developing new products, and managing relationships to maximize sales potential. Negotiate commercial agreements.
• Risk Management: Assess commercial risks, safeguarding Citi's reputation by ensuring compliance with regulations, adhering to Policy, and applying sound ethical judgment.

What we’ll need from you

• Demonstrable commercial product management experience in finance (Payments or Card Acquiring preferred).
• Proven commercial acumen: strong understanding of sales cycles, revenue drivers, market dynamics, and profitability.
• Ability to partner with sales to drive product adoption, achieve revenue targets, and win business.
• Experience in developing and executing go-to-market strategies, commercialization, and sales enablement.
• Strong negotiation and influencing skills, client-facing experience.
• Broad functional experience in market analysis, business development, product commercialization, and sales support.
• Ability to work under pressure, manage deadlines, and adjust priorities quickly.
• Clear and concise written and verbal communication, especially for commercial strategies and value propositions.
• Analytical, problem-solving, and decision-making skills with a commercial lens.
• Team-oriented approach in a commercially focused environment.
• Bachelor’s degree/equivalent experience in Business Administration, Finance, Marketing, or related commercial discipline. Master’s degree preferred.

What we can offer you

We work hard to have a positive financial and social impact on the communities we serve. In turn, we put our employees first and provide the best-in-class benefits they need to be well, live well and save well.

By joining Citi London, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as:

• Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure
• A discretional annual performance related bonus
• Private medical insurance packages to suit your personal circumstances
• Employee Assistance Program
• Pension Plan
• Paid Parental Leave
• Special discounts for employees, family, and friends
• Access to an array of learning and development resources
  Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive.

Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities.

Job Family Group:

Product Management and Development:

Job Family:

Product Management

Time Type:

Full time

Most Relevant Skills

Please see the requirements listed above.

Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

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