The Applications Development Technology Senior Lead Analyst is a senior level position responsible for architecting, designing and building enterprise CRM application systems using .NET software stack, SQL, Kafka and Elasticsearch. This role is expecting hands-on software development, with primary focus on .NET

Responsibilities:

• Architecture & design:

Lead solution design (application layering, APIs, integration patterns, data structures) and produce clear technical architecture and designs aligned to enterprise standards.

• Hands-on full-stack delivery:

Design, build, test, and deploy features across .NET services, and data layers; remain actively involved in coding for critical components.

• Event-driven integration:

Build and operate Kafka-based event streaming patterns (producers/consumers, topics, schema/versioning, retry/idempotency) to support scalable integrations.

• Search and indexing:

Implement Elasticsearch-based indexing and query patterns for high-volume search and retrieval use cases; ensure relevancy, performance, and operability.

• Data engineering on SQL:

Design efficient relational schemas and write/tune complex SQL; drive performance optimization and data consistency across services.

• Engineering excellence:

Establish best practices for code reviews, automated testing, secure coding, CI/CD, and observability; reduce defects and improve release confidence.

• Technical leadership:

Mentor developers, unblock delivery teams, and influence cross-functional stakeholders; drive pragmatic tradeoffs across scope, timeline, and quality.

• Production ownership:

Partner with DevOps/SRE and support teams to ensure stable releases, effective monitoring, rapid incident triage, and continuous improvement.

Qualifications:

• 10+ years of professional software engineering experience delivering enterprise applications, with significant recent hands-on coding responsibility.
• Strong experience building backend services using .NET (C#), including API design, integration patterns, security considerations, and performance tuning.
• Advanced SQL skills, including schema design, complex query authoring, and performance optimization.
• Hands-on experience with Kafka for event streaming and asynchronous integration.
• Hands-on experience with Elasticsearch (indexing, querying, mapping strategies, performance and troubleshooting).
• Strong engineering fundamentals (OO design, data structures, clean code, testability) and disciplined delivery practices (code reviews, CI/CD).
• Ability to communicate design decisions clearly and partner effectively with product, architecture, and operations stakeholders.

Additional qualifications

• CRM functional knowledge (e.g., lead/opportunity management, customer onboarding, case/service workflows, activities/interactions) and experience delivering CRM-adjacent capabilities.
• Experience with distributed systems patterns (caching, circuit breakers, backpressure, resiliency) and observability (logging/metrics/tracing).
• Experience with containerized deployments (Docker/Kubernetes/Open Shift) and cloud or hybrid environments.
• Experience with automated testing practices across unit, integration, and end-to-end tests.

Education:

• Bachelor’s degree/University degree or equivalent experience
• Master’s degree preferred

Job Family Group:

Technology

Job Family:

Applications Development

Time Type:

Full time

Primary Location Full Time Salary Range:

$145,100.00 - $217,700.00

Most Relevant Skills

Please see the requirements listed above.

Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

Automated Processing and AI

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This job opening is for an existing job vacancy.

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