We are looking for a Business Analyst with Middle Office Operations or Projects experience to join our Funds Change team. Deals with most problems independently and has some latitude to solve complex problems. The successful candidate will contribute to client onboarding or change projects within Services organization.

This role is critical in helping to shape and drive process and technology change across the Listed/FX Transaction Control and Trade Matching & Settlements processing functions. Role requires strong analytical skillset in order to design, test and validate complex solutions and services for our clients and operational teams. Communication and networking skills are essential to effectively cooperate with multiple stakeholders on various seniority levels across Product, Technology, Operations and our Clients.

Responsibilities:

• Perform process analysis and design solutions in response to client or operational needs,
• Deliver Business Requirements and prepare BRDs, testing plans and execute/oversee testing on new system developments
• Co-operate closely with business stakeholders in hand with our Product, Technology partners and our clients, whilst ensuring the right infrastructure to align our vision and strategic goals
• Take proactive actions targeted at minimizing and mitigating implementation & projects risk
• Challenge the status quo, display initiative and innovation in coming up with solutions
• Perform root cause analysis of common operational problems
• Manage client and business ad-hoc queries and requirements
• Analysis of proposed system changes, gathering consensus between business requirements and technology deliverables to assure smooth projects implementation
• Contribute to project plans that assess resource requirements and timescales for execution to ensure overall project timescales can be met
• Display appropriate involvement in Department initiatives & strategic planning.
• Assisting projects managers by creation/updating Impact Assessments, Scope define, Project Plan, Questionnaires, as required for a project/program.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 5-6 years of relevant operational experience in Investment Services Domain
• 2-3 years of experience as Business Analyst in Change Management unit or in operational improvements area (e.g. Lean, reengineering programs)
• Maintain deep subject matter expertise in across instruments Listed/FX/ETDs/CIS - Transaction Control, Trade Capture, Trade Matching & Settlements and its E2E Trade lifecycle.
• Understanding on Custody, Fund Accounting and its work flow.
• Knowledge of applicable business systems and industry standards.
• Working knowledge of Trade Ops within Aladdin workflow, CTM, ALERT, OTM or other complex assets systems advantageous.
• Proven analytical, data analysis, organization and presentation skills
• Demonstrated ability to manage a diverse project portfolio
• Consistently passionate for research, ideation and exploration with understanding of business analysis procedures and concepts
• Consistently demonstrate clear and concise written and verbal communication
• Proven ability to work independently and in a team with understanding of how collaboration accomplishes objectives
• Have a flexible approach, open to work in flexible shifts.

Education:

• Bachelor’s/University degree or equivalent experience

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Job Family Group:

• Operations
• Core

Job Family:

Operations Project Management:

Time Type:

Full time

Most Relevant Skills

Please see the requirements listed above.

Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View Citi’s EEO Policy Statement and the Know Your Rights poster.