Engineer the future of global finance. At Citi, our Tech team doesn’t just support finance – we are helping to redefine it. Every day, $5 trillion crosses through our network. We do business in 180+ countries operating at a scale few can match. From deploying advanced AI to helping shape global markets, we build systems that matter. Look to join a team where your work helps influence economies, your ideas can drive innovation and outcomes, and your growth is backed by mentorship, continuous learning and flexibility with potential hybrid work opportunities. Help solve real-world challenges that touch millions and get the opportunity to build the future of finance with Citi Tech.

The Prime Finance support group provides technical and business support for Citi’s Prime Finance Application stack, encompassing Prime brokerage and Securities Lending business streams. The applications are business critical, providing trade capture and maintenance for Trading, Sales, Middle Office and Operations. This role will entail working closely with business partners, developing application knowledge, driving and tracking projects around stability and service improvement, incident resolution and follow-up activities and providing strategic technical solutions. You will develop detailed knowledge of the Prime Business.

We are searching for a highly motivated and enthusiastic person who will drive front line support functions as part of the Prime Finance Support team. We work in partnership with the business running the production platform, providing quick resolutions to their issues, drive stability, efficiency and effective improvements to help us and the business succeed

You will be working closely with your counterparts in India, Belfast, London UK, Hong Kong, US and Canada operating in a follow-the-sun global model, along with application developers and business analysts in the team.

Key Skills and Experience required:

• Relevant experience in an Application Support role.

• Effective written and verbal communications including ability to explain technical issues in simple terms that non-IT staff can understand.

• Knowledge/ experience of problem Management Tools.

• Good all-round technical skills

• Effectively share information with other support team members and with other technology teams

• Experience in trading and Middle office functions a bonus but not essential

• Experience with Unix/Linux operating systems, complex SQL queries, and financial messaging technologies (e.g., Solace, MQ, Kafka).

• Databases

• Sybase, Microsoft SQL (Oracle/DB2 a plus) and Mongo

• Monitoring and Automation Tools: Advance-level proficiency with batch scheduling tools (e.g., Autosys) and enterprise monitoring systems (e.g., ITRS Geneos)

Desirable:

• Business Knowledge – knowledge on Prime Finance business or Security lending business would be beneficial

• Regulatory and Compliance Assurance: Understanding of external regulatory mandates (e.g., SFTR, Dodd-Frank).

• Domain Knowledge: Comprehensive understanding of the trade lifecycle, including trade booking, collateral management, and settlement cycles.

What we’ll provide you:

By joining Citi, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as:

• 27 days annual leave (plus bank holidays)

• A discretional annual performance related bonus

• Private Medical Care & Life Insurance

• Employee Assistance Program

• Pension Plan

• Paid Parental Leave

• Special discounts for employees, family, and friends

• Access to an array of learning and development resources

Visit our About Us | Culture, Values & Benefits page to learn more.

Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self, every day. We want the best talent around the world to be energized to join us, motivated to stay and empowered to thrive.

Job Family Group:

Technology

Job Family:

Applications Support

Time Type:

Full time

Most Relevant Skills

Please see the requirements listed above.

Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

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