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职位Citigroup

VP Global Workforce Management Relationship Manager

Citigroup

VP Global Workforce Management Relationship Manager

Citigroup

florence

·

On-site

·

Full-time

·

2mo ago

薪酬

$96,400 - $144,600

福利待遇

Healthcare

401(k)

Gym

Unlimited Pto

必备技能

Analytical Skills

Problem-Solving

Communication

Presentation skills

Relationship management

Python

IBM Cognos

Microsoft Excel

The Global Workforce Management Relationship Manager (GWFO RM) plays a critical role in ensuring the accuracy, effectiveness, and continuous improvement of our global workforce forecasting and management
solutions. This role requires a blend of analytical skills, communication prowess, and a strong collaborative spirit.

Key Responsibilities:

Data Validation and Analysis:

  • Evaluate and validate analyses from key partners, including data analytic teams, ensuring the accuracy of key performance indicators (KPIs).
  • Critically assess forecasting methodologies and identify areas for improvement.
  • Partner with analytics teams to leverage the most impactful and insightful data for forecasting mechanics.
  • Define clear drivers for forecasting models and ensure their proper integration.

Client Communication and Relationship Management:

  • Effectively communicate forecasting methodologies and results to clients, building trust and confidence in the value proposition.
  • Tailor communication to different audiences, from operational teams to executive leadership.
  • Proactively address client questions and concerns, providing clear and concise explanations.
  • Build strong relationships with clients, acting as a trusted advisor and consultant.

Presentation and Reporting:

  • Create executive-level presentations and reports that clearly articulate forecasting insights and recommendations.
  • Deliver compelling presentations that inspire confidence and drive decision-making.
  • Incorporate constructive feedback to continuously improve presentation quality and effectiveness.

Cross-Functional Collaboration:

  • Partner with Operations, Finance, Integration, Data, and Application Support teams to develop and enhance GWFO tools and processes.
  • Facilitate effective communication and collaboration across different functional areas.
  • Drive consensus and alignment on key initiatives and projects.

Innovation and Continuous Improvement:

  • Leverage AI and other advanced technologies to enhance forecasting accuracy and efficiency.
  • Explore new and innovative approaches to workforce management, driving continuous improvement.
  • Stay abreast of industry best practices and emerging trends.

Professional Development:

  • Actively seek and incorporate feedback to enhance skills and expertise. Demonstrate a commitment to continuous learning and professional growth.
  • Adapt to evolving business needs and embrace new challenges.

Key Performance Indicators:

  • Forecast accuracy
  • Client satisfaction
  • Stakeholder engagement
  • Adoption of advanced technologies
  • Continuous improvement initiatives

Required Skills and Experience:

  • Strong analytical and problem-solving skills
  • Excellent communication and presentation skills
  • Proven ability to build and maintain strong relationships
  • Experience with workforce management principles and practices
  • Proficiency in data analysis and reporting tools such as Python, IBM Cognos, and Microsoft Excel.

Education:

  • Bachelor’s degree/University degree or equivalent experience
  • Master’s degree preferred

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Job Family Group:

  • Operations
  • Core

Job Family:

Operations Support

Time Type:

Full time

Primary Location:

Florence Kentucky United States:

Primary Location Full Time Salary Range:

$96,400.00 - $144,600.00
In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

Most Relevant Skills

Please see the requirements listed above.

Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

Anticipated Posting Close Date:

Feb 17, 2026
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View Citi’s EEO Policy Statement and the Know Your Rights poster.

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关于Citigroup

Citigroup

Citigroup

Public

Citigroup Inc. or Citi is an American multinational investment bank and financial services company based in New York City. The company was formed in 1998 by the merger of Citicorp, the bank holding company for Citibank, and Travelers; Travelers was spun off from the company in 2002.

10,001+

员工数

New York City

总部位置

$86B

企业估值

评价

3.7

10条评价

工作生活平衡

4.0

薪酬

2.8

企业文化

4.2

职业发展

3.5

管理层

3.3

68%

推荐给朋友

优点

Good work-life balance

Supportive management and colleagues

Good benefits

缺点

Low/uncompetitive salary and pay

Poor management and lack of direction

Heavy workload and long hours

薪资范围

38个数据点

Senior/L5

Senior/L5 · CASH & TRADE PROCESSING SENIOR GROUP MANAGER

2份报告

$247,000

年薪总额

基本工资

$195,245

股票

-

奖金

-

$247,000

$247,000

面试经验

3次面试

难度

3.3

/ 5

时长

14-28周

体验

正面 0%

中性 33%

负面 67%

面试流程

1

Application Review

2

HR Screen

3

Technical Assessment

4

Hiring Manager Interview

5

Final Round Interview

6

Offer Decision

常见问题

Technical Knowledge

Behavioral/STAR

Past Experience

Problem Solving

Culture Fit