Jobs
Required skills
Customer Service
The primary responsibility of the junior banker will be, in cooperation with the Senior Relationship Managers, servicing the banking & financing needs of international Mid-Market clients, deepening existing client relationships and acquiring & onboarding new commercial banking
clients.
Responsibilities:
- Support Senior Relationship manager in management of assigned portfolio of clients•Work closely with Senior Relationship Managers to ensure we provide a 'Client First' approach and help to deliver outstanding day to day banking & operational support to our Mid-Market clients
- In cooperation with Senior Relationship Manager calls on clients and maximise ‘One Citi’ client experience, by proactively leveraging and sharing Citi’s market leading insights, global network and solutions
- Contacts customers in order to proactively deepen the relationship, to respond, discover and anticipate future needs, obstacles or risks and expectations
In cooperation with Senior Relationship Manager:
i)Serves as a customer point of contact and is responsible for managing internal departments to resolve any customer service issues;
ii)Introduces customers to solutions for building and consolidating an efficient portfolio;
iii)Works with product specialists and subject matter experts to structure innovative and customized solutions that meet individual customer needs;
iv)Works closely with the implementation manager on customer onboarding and retention, ensuring that "Know Your Customer Rules" (KYC) and other compliance outcomes are met;
v)Identify cross-selling opportunities to deepen and increase Citi's collaboration with those customers.
vi)Drive innovation in the solutions we offer to clients and grow Citi's business where it is needed and appropriate
vii)Maximizes customer experience by proactively sharing market updates, trends, and information;
viii)Contributes and supports in identifying potential customers;
ix)Engage with customers to identify new business opportunities
x)Prepares/supervises transactions and Annual Credit Reviews within Citi Actively protects Citi's assets and reputation, being the first line of defense from a credit risk management perspective
-
Ensures compliance with regulatory requirements and Citi policies/guidelines at all times
-
Properly assess risk when making business decisions, demonstrating particular attention to the firm's reputation and protecting Citigroup, its customers and assets, by promoting compliance with applicable laws, rules and regulations, compliance with the Policy, applying sound ethical reasoning regarding business behavior, conduct and practices, and escalating, managing and reporting control issues with transparency
-
Compliance with employee rules of conduct as described in the employer's policies and procedures, as well as applicable laws, regulations and provisions issued by the competent authorities
-
Other responsibilities assigned by the manager
-
Know Your Customer (KYC) / Anti Money Laundering (AML) / Sanctions
In cooperation with Senior Relationship Manager:
- responsible for KYC monitoring and client KYC classification as client owner (responsible for maintaining client portfolio updates with respect to due diligence, anti-money laundering compliance and KYC requirements)
- as client owner working together with Business Support unit HUB to perform Initial / Annual review / and/or update of KYC and KYC Classification. Mainly helping BSU to get all the necessary information / documents for performing the KYC process
- responsible for timely completion of KYC AR or KYC update with BSU co-operation
- timely responses to BSU / Compliance / AML during KYC process
- timely responses to Sanction compliance team
- being active part for automatic screening process of payments (post transaction review) and timely responses on Request for Information (RFI) from the monitoring
team - timely completion of all assigned trainings in KYC / Compliance / AML area
Requirements:
-
Solid knowledge of banking and banking products and processes investments, such as a track record of providing advice and solutions
solid banking and financial services to customers -
Demonstrates effective lending skills
-
Demonstrates an intermediate level of detection skills
early warning -
Demonstrates the ability to close transactions and manage with
process of generating credits, gathering and maintain credit documentation and monitor accounts -
Demonstrates an advanced understanding of accounting principles,
financial modelling and situation analysis -
Ability to work effectively within a team
-
Excellent interpersonal, communication and influence skills
-
Initiative, positive approach, embrace change and is bold;
-
High level of energy, enthusiasm and motivation
-
Highly focused, able to quickly identify key priorities,
clearly communicate priorities -
Passion for creating new business opportunities with clients
and able to demonstrate innovative approaches to meet customer needs. -
A proactive approach in looking for ways to strengthen the
business relationships with customers, provide a simple customer experience, safe and hassle-free -
The ability to adopt new technologies and understand the role of
which digital environment plays in the experience we offer to our customers -
Able to quickly adapt priorities based on the latest
information -
Must have a clear focus on business development and approaches
Innovative evidence -
University graduate
-
5-8 years of banking experience
Job Family Group:
Commercial and Business Sales:
Job Family:
Relationship Management
Time Type:
Full time
Primary Location Full Time Salary Range:
176 923,08 L - 283 076,92 L
Most Relevant Skills
Please see the requirements listed above.
Other Relevant Skills
For complementary skills, please see above and/or contact the recruiter.
Automated Processing and AI
We use automated processing, including artificial intelligence, for our legitimate business interests (or our reasonable and appropriate business purposes) to identify and align the candidate's skills and abilities with a specific job opening. Additionally, if you so choose, or consent, we can match your skills and abilities to other suitable roles at Citi.
Importantly, all our hiring processes and decisions, including determining your suitability for a role, are conducted, checked, and decided by individuals. Our automated processing and AI do not involve relying on automatic or autonomous decision-making. Please refer to any Jurisdictional Considerations, with specific provisions for your country (where relevant) for further details.
This job opening is for an existing job vacancy.
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
View Citi’s EEO Policy Statement and the Know Your Rights poster.
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About Citigroup

Citigroup
PublicCitigroup Inc. or Citi is an American multinational investment bank and financial services company based in New York City. The company was formed in 1998 by the merger of Citicorp, the bank holding company for Citibank, and Travelers; Travelers was spun off from the company in 2002.
10,001+
Employees
New York City
Headquarters
$86B
Valuation
Reviews
3.7
10 reviews
Work-life balance
4.0
Compensation
2.8
Culture
4.2
Career
3.5
Management
3.3
68%
Recommend to a friend
Pros
Good work-life balance
Supportive management and colleagues
Good benefits
Cons
Low/uncompetitive salary and pay
Poor management and lack of direction
Heavy workload and long hours
Salary Ranges
38 data points
Mid/L4
Senior/L5
Staff/L6
Mid/L4 · Business Risk Intermediate Analyst
1 reports
$77,165
total per year
Base
$67,100
Stock
-
Bonus
-
$77,165
$77,165
Interview experience
3 interviews
Difficulty
3.3
/ 5
Duration
14-28 weeks
Experience
Positive 0%
Neutral 33%
Negative 67%
Interview process
1
Application Review
2
HR Screen
3
Technical Assessment
4
Hiring Manager Interview
5
Final Round Interview
6
Offer Decision
Common questions
Technical Knowledge
Behavioral/STAR
Past Experience
Problem Solving
Culture Fit
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