Job Description:

The Applications Development Technology Lead Analyst is a senior level position responsible for establishing and implementing new or revised application systems and programs in coordination with the Technology team. The overall objective of this role is to lead applications systems analysis and programming activities.

Responsibilities:

• Partner with multiple management teams to ensure appropriate integration of functions to meet goals as well as identify and define necessary system enhancements to deploy new products and process improvements
• Resolve variety of high impact problems/projects through in-depth evaluation of complex business processes, system processes, and industry standards
• Provide expertise in area and advanced knowledge of applications programming and ensure application design adheres to the overall architecture blueprint
• Utilize advanced knowledge of system flow and develop standards for coding, testing, debugging, and implementation
• Develop comprehensive knowledge of how areas of business, such as architecture and infrastructure, integrate to accomplish business goals
• Provide in-depth analysis with interpretive thinking to define issues and develop innovative solutions
• Serve as advisor or coach to mid-level developers and analysts, allocating work as necessary
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
• Implement and optimize relational schemas (e.g., Oracle, PostgreSQL, SQL Server, Aurora/PostgreSQL) used by Pega applications and downstream analytics.
• Lead SQL tuning (indexing, partitioning, query plans, statistics management) for high‑throughput call‑center workloads and background processing (e.g., queue processors, agents).
• Define archival/retention and purging strategies to balance performance, cost, and regulatory needs.
• Collaborate with Pega engineers on BIX (Business Intelligence Exchange) design for extract‑to‑EDW/lake; size and tune extract jobs to meet SLAs.
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Qualifications:

• 6+ years of relevant experience in Apps Development or systems analysis role
• 5+ years experience system analysis and in programming of software applications
• 3+ years experience with Oracle, PostgreSQL, SQL Server, Aurora/PostgreSQL
• 3+ years experience in managing /leading and implementing successful projects
• 3+ years experience with Pega BIX operations at scale and reporting performance (List views, Report Definitions, Elasticsearch usage).
• Familiarity with Pega Predictive/Decisioning (if integrated) and Interaction History concepts used for next best action in servicing contexts.
• Must have experience with ​Pega Constellation, Pega LSA certified with 24.x version, cloud migration experience is a plus
• Subject Matter Expert (SME) in at least one area of Applications Development
• Ability to adjust priorities quickly as circumstances dictate
• Demonstrated leadership and project management skills
• Consistently demonstrates clear and concise written and verbal communication

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Education:

• Bachelor’s degree/University degree in Computer Science, Computer Engineering, Information Systems or equivalent experience

Job Family Group:

Technology

Job Family:

Applications Development

Time Type:

Full time

Primary Location:

New Castle Delaware United States:

Primary Location Full Time Salary Range:

$125,760.00 - $188,640.00
In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

Most Relevant Skills:

Please see the requirements listed above.

Other Relevant Skills

Cloud Migration Tools, Pega Architecture, Pega BPM, Pega Cloud, Pega Platform, Pega Software Application Development.

Anticipated Posting Close Date:

Mar 17, 2026

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

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