Whether you’re at the start of your career or looking to discover your next adventure, your story begins here. At Citi, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks. We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning. You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism.

Shape your Career with Citi

We’re currently looking for a high caliber professional to join our team as Fraud Risk Senior Analyst, Assistant Vice President

(Internal Job Title: Senior Analyst, Fraud Risk –C12) based in Chennai, India

Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decisions and manage your financial well-being to help plan for your future. For instance:

• We empower our employees to manage their financial well-being and help them plan for the future.

• Citi provides access to an array of learning and development resources to help broaden

• This Fraud Risk Senior Analyst

• C12 role is an integral part of the Financial Crimes and Fraud Prevention team, specifically within Global Operations for Commercial Card Fraud. The role focuses on enhancing the operational resilience of Commercial Card and Virtual Card offerings, which are critical payment solutions designed for streamlined expenses and secure online payments. As a global individual contributor, this position is crucial in driving a transformative, digital-first strategy to achieve industry-leading fraud performance while improving customer experience through automation and digitization.

In this role, you’re expected to:

• Guard against intelligent, adaptive perpetrators of financial crime and manage strategic risk analytical projects for Citi Retail Services portfolios, including 3D Secure and Digital Wallets space.

• Develop and implements effective Fraud detection and prevention strategies to mitigate fraud losses while ensuring an appropriate balance between risk and customer experience.

• Proactively identifies fraud detection issues at the strategy and portfolio level and provide analytical/modeling solutions.

• Leverage customer data to build risk segmentation and mitigation strategies.

• Evaluate new tools and products that enhance risk detection and prevention.

• Act as primary interface with internal and external partners to evaluate new tools to build detection and analytical capabilities.

• Apply subject matter expertise to the prioritization and planning of projects in conjunction with fraud management policies and strategies.

• Interact with Policy, Operations, and other functional business partners to optimize business strategies.

• Ensure adherence to strict audit and control requirements; participate in audit related activities and assist Citi Retails Services Fraud Analytics Team Lead with completion of the audit and compliance related activities.

• Perform other duties and functions as assigned

• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

• Have background in Operations Process Management primarily focusing on Global Fraud Processes including the assurance of meeting success targets and ongoing process review and improvement.

• Be the primary point of contact for outsourced production team and liaison between Commercial Card Fraud Operations and production.

• Ensure accurate completion of Operation’s regulatory and policy requirements, including on time regulatory report submission, control assessment and execution, and engaging in audit reviews.

• Be the Fraud Operations point of contact and subject matter expert for internal business partners and clients, answering questions, providing fraud awareness, and strategically solving escalations and unique fraud scenarios.

• Back-up and partner to regional teammate with similar responsibilities for Fraud and Merchant Disputes.

As a successful candidate, you’d ideally have the following skills and exposure:

• 5-8 years previous Credit Cards related experience required

• Proven ability to excel as a global individual contributor, demonstrating autonomy and independent judgment in a complex, international environment.

• Demonstrated experience and understanding of Visa/Mastercard Association dispute guidelines and background in 3rd party credit card fraud.

• Proficiency in the review, design, and strategic uplift of operational processes, specifically within a fraud prevention context and risk mitigation mindset.

• Proven leadership track record for leading teams and managing projects and results indirectly through other teams.

• Commercial Card experience (preferred).

• Strong Fraud Detection background

• Previous experience in statistical analysis with working knowledge of at least one of the following statistical software packages: SAS/SQL (preferred), SPSS, or equivalent

• 4+ years of analytical and data mining experience preferably

• Bachelor’s/University degree or equivalent experience

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today

https://jobs.citi.com/dei

Job Family Group:

Risk Management

Job Family:

Fraud Risk

Time Type:

Full time

Most Relevant Skills

Analytical Thinking, Constructive Debate, Controls Design, Escalation Management, Issue Management, Operational Risk, Policy and Procedure, Policy and Regulation, Risk Controls and Monitors, Risk Identification and Assessment.

Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

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