Control Solutions & Risk Remediation: Payments Governance Senior Lead What progress will you make?

Our Markets Operations COO team builds, supports and delivers the infrastructure, security and operational elements that empower Citi to pursue our mission of enabling growth and economic progress. Our teams are embedded in the functions and businesses to deliver the optimal tools and environments, allowing Citi to be the best for our clients.

The Control Solutions & Risk Remediation (CSSR) Team supports broad Cross Operational Issue Management resolution stemming from both Internal Citi self-identified, Internal Audit and Regulatory driven initiatives. We construct, uplift and deliver appropriate control frameworks and risk driven solutions to ensure the safety and soundness of our Operational environment.

This role is within the CSSR Payments Controls and Governance team, contributing to the guidance, governance, reporting, and oversight of payments and journal (Movement of Funds) processing. This includes key areas with the broader movement of funds scope, such as Manual Payment Processing and Initiation (MPIP), Journal payments, Preventative Payment controls (PPC) and Large Anomalous Payments Control (LAPC) within Markets Operations.

This role specifically concentrates on contributing to Movement of Funds related programs of work. You will work closely with senior Risk & Controls, Program Execution, and Payments Strategy leads, requiring interaction with global Markets Operations teams, Technology, and engagement with our second- and third-line partners.

In this role, you're expected to:

• Lead the governance and oversight for global movement of funds related controls, contributing to the implementation of strategic goals for the Markets and Citi Payment controls operating environment. This includes assisting with controls for Approval Limits Framework (ALF), Manual Payment Processing and Initiation (MPIP) and Large Anomalous Payments Control (LAPC)
• Direct the compilation of governance forum agendas, preparation of materials relating to payment metrics and controls
• Capture quarterly control and governance data gathering and sign off for control and MCA attestations
• Contribute to the monitoring of in-scope applications for payment/movement of funds activity controls and help determine risk-based prioritization for any ensuing uplift requirements or opportunities
• Assess requests for deviations and exceptions to payment related policy and procedure guidelines and updates required in relation to Processing and Fraud Risk compliance and Manager Control Assessment (MCA) activities
• Collaborate with Operations Subject Matter Experts (SMEs) to define key business requirements for identifying payment/movement of funds flows. This involves identifying and documenting critical data elements within processing systems to enable the establishment of rules-based controls for the management of large and anomalous payments
• Analyse Operational Risk Events associated with payments, movement of funds and movement of assets to track thematic issues and determine control landscape enhancements
• Manage individual control and governance responsibilities, including Issue and CAP milestone tracking, task and actions management, coordination, and execution of plans within required timelines and to stakeholder quality expectations, with a focus on payment control initiatives
• Address business ad-hoc queries and requirements related to payment controls and governance
• Foster and maintain effective working relationships with business and technology stakeholders, actively participating in working groups, steering committees, and workshops as required for payment governance initiatives
• Partner with Fraud and Processing Risk Operational Risk Management (2nd Line) on key risk issues to determine risk impact
• Identify risks related to payment processes, supporting their management to resolution or escalating them appropriately

.
Qualifications/ Skills:

• Relevant years of experience, with a proven track record as a Business Analyst or Project Manager within the Financial Services/Investment Banking industry, ideally with exposure to payments or risk & control functions
• Knowledge of Markets Operations businesses/ functions is required. Knowledge & understanding of payments/ movement of funds workflows and controls beneficial

Job Family Group:

Controls Governance & Oversight:

Job Family:

Assessment & Design:

Time Type:

Full time

Most Relevant Skills

Analytical Thinking, Business Insights, Communication, Constructive Debate, Controls Lifecycle, Issue Management, Process Design, Program Management, Risk Management, Stakeholder Management.

Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View Citi’s EEO Policy Statement and the Know Your Rights poster.