We are seeking a highly vigilant professional to join our Payment Flow Management team. This role will be a crucial part of our financial control framework, responsible for safeguarding the firm's assets by ensuring the accuracy, authenticity, and integrity of high-value external payments.

This role involves the critical review, validation, and final release of significant wire transfers. The ideal candidate will possess an exceptional eye for detail, a strong understanding of financial risk, and the ability to operate effectively in a high-stakes environment where precision is paramount. Responsibilities would also include performing callbacks from entities and confirm wiring instructions

The Loan Documentation and Process Senior Analyst is a seasoned professional role. Applies in-depth disciplinary knowledge, contributing to the development of new techniques and the improvement of processes and work-flow for the area or function. Integrates subject matter and industry expertise within a defined area. Requires in-depth understanding of how areas collectively integrate within the sub-function as well as coordinate and contribute to the objectives of the function and overall business. Evaluates moderately complex and variable issues with substantial potential impact, where development of an approach/taking of an action involves weighing various alternatives and balancing potentially conflicting situations using multiple sources of information. Requires good analytical skills in order to filter, prioritize and validate potentially complex and dynamic material from multiple sources. Strong communication and diplomacy skills are required. Regularly assumes informal/formal leadership role within teams. Involved in coaching and training of new recruits. Significant impact in terms of project size, geography, etc. by influencing decisions through advice, counsel and/or facilitating services to others in area of specialization. Work and performance of all teams in the area are directly affected by the performance of the individual.

Responsibilities:

• This role will drive projects, manage reporting and preparing/reviewing loan documentation while providing support to a variety of tasks related to the loan process. Activities will include independently driving projects, and processing and closing loans within a complex loans operation environment

• This role integrates subject matter and industry expertise within the loans documentation area

• Demonstrates a comprehensive understanding of how the loan function collectively integrates to contribute to achieving overall business goals

• Provides value-added perspective or advice that contributes to the development of new techniques and the improvement of the loan documentation processes for the area

• Applies in-depth knowledge of concepts and procedures within own area to resolve issues related to loan documentation processes

• Responsible for escalating control gaps and issues to senior management. Identifies loan related control deficiencies and implements appropriate procedures and solutions to mitigate any risk or control losses

• Resolves complex problems where the analysis of situations or data requires an in-depth evaluation of loan procedures and industry standards

• Provides evaluative judgment based on analysis of factual information in complicated and unique situations, mostly but not limited to the loan documentation process

• Identifies opportunities to improve processes, increase efficiency and reduce expenses

• Influences decisions through advice, counsel and/or facilitating services to others in area of specialization

• Assumes informal/formal leadership role within the team, is involved in the coaching and training of new recruits, and provides guidance and support to junior staff

• Creates, develops and maintains effective relationships with colleagues, management, internal/external clients and stakeholders, and seeks to understand their needs and provides solutions

• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 5-8 years of experience

• Background in payment processing or payment operations

• Experience in Microsoft Office

• Proficiency in Flexcube/Loan IQ is preferred

• Sound knowledge of financial products, accounting principles and practices

• High degree of numeracy, an analytical approach to tasks and problem-solving skills are essential

• Ability to understand complex data and condense into key themes

Education:

• Bachelor’s/University degree or equivalent experience

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Job Family Group:

• Operations
• Transaction Services

Job Family:

Loan Documentation and Processing:

Time Type:

Full time

Primary Location:

New Castle Delaware United States:

Primary Location Full Time Salary Range:

$78,080.00 - $117,120.00

In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

Most Relevant Skills

Please see the requirements listed above.

Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

Anticipated Posting Close Date:

Apr 17, 2026

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

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