At Citi, we get to connect millions of people across hundreds of cities and countries every day. And we've been doing it for more than 200 years. We do this through our unparalleled global network. We provide a broad range of financial services and products to our clients – whether they be consumers, corporations, governments or institutions – to help them meet their biggest opportunities and face the world's toughest challenges.

Shape your Career with Citi

Citi’s Wealth brings together the full power of Citi to serve the entire continuum of wealth clients, from affluent to ultra-high net worth to family offices. The strategies we create help our clients maintain liquidity while maximizing yields, transact in foreign currency and across borders, and manage fluctuating expenses or cash flow. We are uniquely suited to helping our clients meet their banking needs across regions through our global network.

We’re currently looking for a high caliber professional to join our team as Assistant Vice President,Credit Initiation Manager - Consumer Lending-Hybrid (Internal Job Title: Credit Initiation Manager – C12) based in Hong Kong. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:

• Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.

• We believe all parents deserve time to adjust to parenthood and bond with the newest members of their families. That’s why in early 2020 we began rolling out our expanded Paid Parental Leave Policy to include Citi employees around the world.

• We empower our employees to manage their financial well-being and help them plan for the future.

• Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.

• We have a variety of programs that help employees balance their work and life, including generous paid time off packages.

• We offer our employees resources and tools to volunteer in the communities in which they live and work. In 2019, Citi employee volunteers contributed more than 1 million volunteer hours around the world.

• The Credit Initiation Manager is an intermediate management level position responsible for providing leadership and direction to a team of employees to assess the ability of individuals and companies to meet the demands of secured lending loans (Mortgage, Investment Lending and Premium Financing), agreements and extended obligations in coordination with the operations

• Services team. The overall objective of this role is to ensure financial threats to the company are minimized by determining the terms or level of credit that can be granted without undue risk individually and from team efforts.

In this role, you’re expected to:

• Manage and supervise application processing team (between 10 to 12 individuals) to meet day to day operational tasks. Assist Credit Initiation Head to manage Projects and team deliverables (like audit review, quality check review and etc).
• Manage day to day operational works related to Secured Lending Products (Mortgage, Investment Lending and Premium Financing Loans), including but not limited to new application, credit line changes, annual renewal, account credit maintenance request as well as to achieve service / productivity standards, ensure work quality and take appropriate action to optimize risk-reward outcome. Ensure adequate resources are in place from time to time to support business applications volume.
• Monitor & ensure all processes are following credit policies, operating procedures and local regulatory requirements through effective execution of control program such as self-assessment, day 2 review, quality assurance framework etc.: report to Department Head for any control processing deficiencies issues.
• Review and identify opportunities to eliminate, automate or improve the workflow and process for productivity gain, cost efficiency and service improvement.
• Collaborate with various stakeholders such as Products, Risk Management, Technology, Regional Office (Other markets counterpart), other operation units and government statutory bodies to drive various business initiatives, enhancing applications processing & approval, other account credit maintenance request, post approval processes and government guarantee programs.
• Provide training and individual development guidance to staff, manages staff performance, makes compensation decision and manage staff career development.
• Perform credit analysis during credit assessment and exercise sound credit judgement in evaluating Secured Lending Products applications and account maintenance requests with compliance to the established guidelines / policies and maintain a balance thought between risk and business.

As a successful candidate, you’d ideally have the following skills and exposure:

• 5-8 years of experience in a related role
• Intermediate to senior level experience in a related role with commensurate people management experience preferred.
• Demonstrated ability to resolve issues utilizing in-depth disciplinary knowledge of concepts and procedures.
• Consistently demonstrates clear and concise written and verbal communication.
• Bachelor’s degree/University degree or equivalent experience

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today

https://jobs.citi.com/dei

Job Family Group:

• Operations
• Services

Job Family:

Credit Initiation

Time Type:

Full time

Most Relevant Skills

Please see the requirements listed above.

Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View Citi’s EEO Policy Statement and the Know Your Rights poster.