Please note this posting is to advertise potential job opportunities. This exact role may not be open today but could open in the near future. When you apply, a Cisco representative may contact you directly if a relevant position opens.

Location: Cairo, Egypt (We follow a hybrid work approach.)Start Date: June 2026

Duration: 12 months

Hours: Full-time

Meet the Team

Cisco Customer Experience (CX) delivers the best customer experience in the industry that accelerates success for our customers and profitable growth for Cisco and our partners. The Customer Experience Academy (CXA) is a globally recognized, award-winning organization dedicated to developing the next generation of Cisco CX Engineers. Our Consulting Engineers are an integral part of the CX team delivering business-critical services to our customers. We combine the power of Cisco Analytics, AI-driven insights, and knowledge with outstanding technical expertise and consulting to drive value, innovation, and adoption in our customers' networks.

Your Impact

The Cisco Customer Experience (CX) Internship Program is crafted to provide you with practical opportunities to apply theory learned from the classroom to a professional work setting. You will be coached and mentored by some of the industry's brightest minds who will help challenge and develop your skills. You will get the opportunity and resources to become a true technology expert when combined with your drive and motivation.

You will gain hands-on experience with AI-powered Cisco solutions that accelerate problem resolution and improve customer outcomes.

All combined, your internship increases your job readiness across the industry and will give you a competitive advantage for landing a full-time job at Cisco.

By Participating in the Internship Program You Will:

• Work with a team of highly qualified professionals who serve worldwide customers. Tackle technical issues, optimize workflows, and improve future products using AI-enhanced analytics and automation.

• Develop an agile approach to learning, practice, solve, and implement AI-driven solutions.

• Develop a Customer Experience (CX) attitude. Learn how to prioritize, multitask, and enable customer success with AI-augmented tools.

• Build your professional network. Practice how to communicate, share knowledge & ideas, and work with diverse cultures.

• Significantly increase your chances to get a full-time job at Cisco in the future.

• Receive in-depth training and build your skills as you earn industry-leading Cisco certifications like CCNA, CCNP, and gain exposure to AI infrastructure and automation technologies.

Minimum Qualifications

• You are currently enrolled in a Networking, IT, Computer Science, or related Engineering degree and graduating in 2026 or have recently graduated.

• You are proficient in English (written and verbal) and Arabic.

• You are passionate about networking, information technology, computer science, and emerging AI technologies.

• You can live and work in Egypt with no additional VISA sponsorship from Cisco during the duration of the program.

Preferred Qualifications

• You have notions of technology in relevant domains such as Routing, Switching, Datacenter, Virtualization, Mobility, Wireless, Unified Communications, Business Video, AI, Security, or Software Defined Networking.

• You understand the need to script and automate in Python or similar languages, including AI and machine learning frameworks.

• Leverage good communication, consulting, and customer relationship skills to build productive collaborations.

• You are a standout colleague and work well in small and large group environments.

• Knowledge of adjacent technologies, holding Cisco Certifications (e.g., CCNA, CCNP) or industry-recognized certifications is a plus.

• Interest or experience in AI-powered network management, AI infrastructure design, or AI-driven customer experience solutions is highly desirable.

Why Cisco?

At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.

Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.

We are Cisco, and our power starts with you.