The application window is expected to close on: 04/27/2026

Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received.

Meet the Team

The Technical Program Management (TPM) function is the vital bridge between technology and business stakeholders. Our mission is to realize Cisco’s vision of an autonomous, AI-driven enterprise through disciplined execution, stakeholder alignment, and value delivery. You will join a high-impact team driving the adoption of AI process initiatives across the global enterprise.

Your Impact

We’re looking for someone who is a strategic thinker, capable of translating high-level business needs into actionable platform outcomes. You are an AI enthusiast with a strong understanding of AI and machine learning lifecycles and how they differ from traditional software development. You excel as a change agent, driving adoption in complex, matrixed environments, while also being highly detail-oriented and organized, ensuring no detail is missed in project plans or documentation. You are a clear and effective communicator, able to articulate project status and technical blockers to both technical and non-technical stakeholders. Additionally, you are process-driven and enjoy building and following SOPs to improve team efficiency.

As a TPM, you will lead high-complexity pillars within the TPM organization, such as Change Management, Enablement, or Business Intake. You will:

• Program Execution:

Manage the end-to-end SDLC/PLC for complex AI solutions, ensuring all artifacts (PRDs, SDLC checklists) meet Cisco’s development standards.

• Operational Excellence:

Execute on and refine the "Ways of Working" guide, deprecating legacy processes in favor of AI-driven workflows.

• Documentation & Artifacts:

Create and maintain core artifacts, including RACI matrices, handover checklists, and meeting cadences.

• Metrics & Reporting:

Maintain KPI dashboards (WAU, Automation %, Time-to-Value) and prepare weekly tactical reports for leadership.

• Support & VOC:

Act as the point of contact for the "Voice of the Customer" (VOC) loop, triaging issues versus feature requests in the issue tracker.

• Event Coordination:

Support the execution of advocacy events, such as Hackathons, workshops, and AI Champion training sessions

Minimum Qualifications

• Completion within the past 3 years, or current enrollment with expected completion within 12 months, of a certification or degree program (e.g., Associates, Apprenticeship, Boot Camp, or Certification in a specialized program + 3 years of relevant experience, High School Diploma + 4 years of relevant experience, Bachelors + 2 years of relevant experience) or Masters + 0 years of relevant experience. Relevant experience includes project management, program management or software development settings.

• Good internship experiences or past work experiences in corporates settings preferred.

• Experience in project coordination, technical documentation, or business analysis.

• Proficiency in JIRA, Smartsheet/Project, and collaborative documentation tools.

• Expertise in Agile methodologies, JIRA, and program management frameworks.

Why Cisco?

At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.

Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.

We are Cisco, and our power starts with you.

Message to applicants applying to work in the U.S. and/or Canada:

The starting salary range posted for this position is $102,900.00 to $130,700.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation, equity, or benefits.

Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees are offered benefits, subject to Cisco’s plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time.

U.S. employees are eligible for paid time away as described below, subject to Cisco’s policies:

• 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees

• 1 paid day off for employee’s birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco

• Non-exempt employees receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees

• Exempt employees participate in Cisco’s flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations)

• 80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next

• Additional paid time away may be requested to deal with critical or emergency issues for family members

• Optional 10 paid days per full calendar year to volunteer

For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco’s policies.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows:

• .75% of incentive target for each 1% of revenue attainment up to 50% of quota;

• 1.5% of incentive target for each 1% of attainment between 50% and 75%;

• 1% of incentive target for each 1% of attainment between 75% and 100%; and

• Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

The applicable full salary ranges for this position, by specific state, are listed below:

New York City Metro Area:

$102,900.00 - $150,300.00

Non-Metro New York state & Washington state:

$90,000.00 - $132,900.00

• For quota-based sales roles on Cisco’s sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined.

Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements.