Director, Software, Services & Strategic Engagement

Meet the Team

At Cisco, our Software and Services organisation is where strategy meets execution—and where some of the most exciting growth in our business is happening.

This team is at the forefront of Cisco’s shift to software-led, recurring revenue, helping customers unlock real, measurable outcomes through professional, support, and managed services. We partner across the business—sales, customer success, and global teams—to help organisations modernise faster, operate smarter, and scale with confidence.

Based in Australia and spanning ANZ and the Pacific, this is a team with momentum, impact, and a clear mandate to lead. Reporting to the Theatre Vice President and General Manager, you’ll join a Senior Leadership Team that values diverse thinking, encourages bold ideas, and backs each other to deliver at pace.

Your Impact

This is a high-impact leadership role with full accountability for Cisco’s Software, Services, and Strategic Engagement business across the region.

You’ll set the direction and drive execution—accelerating software and services adoption, strengthening renewals, and building deep, long-term customer partnerships. This role isn’t just about performance today; it’s about shaping sustainable growth for the future.

As a second-line leader, you’ll lead and inspire a geographically distributed organisation—building strong leaders, unlocking potential, and creating an environment where people can do their best work. You’ll champion an inclusive, high-performing culture grounded in trust, clarity, and accountability.

You’ll work shoulder-to-shoulder with the ANZ Senior Leadership Team and global stakeholders to align priorities, simplify how we execute, and elevate how we show up for customers.

With strong visibility at a global level, you’ll also help drive what’s next—advancing innovation, including AI-led opportunities, and supporting customers as they navigate rapid change.

If you’re looking to shape a market, influence strategy, and lead a business that sits at the core of Cisco’s future-this, is it.

Minimum Qualifications

• Significant experience in B2B sales leadership, including leading at a country or regional level
• Demonstrated experience in leading and closing large, cross-architecture software and services led transformation deals and complex sales pursuits, including enterprise agrements
• Ability to partner with executive leadership and account teams to influence outcomes and thrive in complex business environments
  Ability to define strategy and deliver outcomes with strong operational discipline

Experience leading and developing diverse teams across mutiple locations

Preferred Qualifications

• Experience operating as part of a senior leadership team
• Data-driven approach to pipeline, renewals, and growth
• Track record of strong cross-functional leadership across sales, partners, marketing, and customer success
• Confident communicator with the ability to influence at all levels
• Experience leading transformation, including AI or emerging technology initiatives
• Advanced degree (e.g., MBA) or equivalent experience

Why Cisco?

At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.

Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.

We are Cisco, and our power starts with you.