HIH - Operational Risk Associate Advisor at Cigna

ABOUT EVERNORTH:

Evernorth℠ exists to elevate health for all, because we believe health is the starting point for human potential and progress. As champions for affordable, predictable and simple health care,
we solve the problems others don’t, won’t or can’t.

Our innovation hub in India will allow us to work with the right talent, expand our global footprint, improve our competitive stance, and better deliver on our promises to stakeholders. We are passionate about making healthcare better by delivering world-class solutions that make a real difference.

We are always looking upward. And that starts with finding the right talent to help us get there.

Operational Risk Associate Advisor Position Overview

In this role, you will be part of a team of Third-Party Risk Management professionals within the Global Procurement, Third Party Management, & Shared Services (GPTPMS) organization. GPTPMS provides procurement-related services to the greater Cigna Group. A key function of this position is to perform risk assessments according to department policy, procedures, and schedule for all new and existing third parties. This position will be an exciting opportunity for establishing a Third-Party Risk Management presence within the innovation hub.

The Evernorth℠ strategy is fully aligned with our business strategy, resulting in an opportunity for you to influence future procurement and third-party risk direction for the hub, with the shared goal of evolving our world class procurement organization. This is a hands-on position reporting to management with visibility into GPTPMS leadership.

Responsibilities

• Conduct thorough risk assessments of third-party vendors to identify potential compliance, financial and operational risks
• Conduct timely executions of Inherent Risk Questionnaires (IRQs) to evaluate risk and controls of third-party suppliers
• Utilize GRC tools, Process Unity & Service Now, to execute risk assessments of CIGNA's indirect third parties in accord with program standards
• Ensure data validation and quality assurance process is in place for continuous validation of third-party records
• Maintain accurate and organized records of all third-party risk management activities
• Create and maintain comprehensive risk management reports for company leadership
• Maintain awareness of industry best practices and strategic approaches in risk analysis processes and functions
• Support TPRM leadership with additional risk management program activities
• Support continuous process improvement in all aspects of the TPRM and procurement processes; liaise with the GPTPMS Center of excellence organization in the US to ensure alignment with process, best practices, and talent strategy

Qualifications Required Skills:

• Strong written and verbal communication skills with the ability to interact with all levels of the organization.
• Strong interpersonal/relationship management skills.
• Strong time and project management skills.
• Knowledge of third-party risk management, due diligence, and KYS (Know your Supplier) concepts, TPRM best practices and related industry best practices
• Ability to compile reports, summaries, and presentations to communicate findings to key stakeholders within the business
• Strong analytical abilities and critical thinking skills
• Experience working with Ariba, Icertis and Process Unity ideal

Required Experience & Education:

• 8-11 Years of relevant experience
• Third Party Risk experience within indirect procurement
• Experience with procurement and third-party risk in an onshore/offshore model.
• College degree (Bachelor) in related technical/business areas or equivalent work experience.
• Exposure to Ariba, Icertis or similar Procurement systems and Process Unity or similar GRC systems
• Experience working with a matrix organization and other internal partners to execute on goals

Desired Experience:

• Experience in health-related fields such as health services, health insurance, pharmacy benefits management, and related fields
• Experience with HIPAA, Business Associate Agreements (BAAs), and other related US Healthcare concepts
• Coaching and mentoring team members
• Industry certifications such as SIG, CTPRP, CTPRA or similar

Location & Hours of Work

• Full-time position, working 40 hours per week. Expected overlap with US hours as appropriate
• Primarily based in the Innovation Hub in Hyderabad, India in a hybrid working model (3 days WFO and 2 days WAH)

Equal Opportunity Statement

Evernorth is an Equal Opportunity Employer actively encouraging and supporting organization-wide involvement of staff in diversity, equity, and inclusion efforts to educate, inform and advance both internal practices and external work with diverse client populations.

About Evernorth Health Services

Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.